Director, AftermarketDirector, ProcurementProcurement Business Process ManagerSenior Procurement SpecialistProgram Manager, Aftermarket Spares
Work Type
Full Time
Location Preference
On-SiteHybridRemote
Location:
Fairfield, CT
Open to relocation:
Yes
Important To Me
Career advancementWork-life balanceCompany Culture
22
Years of experience
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Work History
Director, Aftermarket
6 Years 8 Months
Nordco-Wabtec Inspection Technologies | 01.2020 - Current
Managed parts sales, technical support, and manufacturing operations of ultrasonic inspection equipment used to inspect railroads and compressed gas cylinders. Led a team of eight, including field service representatives, customer service representatives, technical support, material handling/logistics, and assemblers.
Cultivated relationships with key domestic and international customers, achieving sales targets through parts and service sales. Identify opportunities and sell system upgrades.
Collaborate with new equipment sales team on customer qualification, specification review, pricing/financial analysis, and customer bid presentations.
Forecasted and managed department P&L, adjusting strategies to meet targets in a dynamic service environment.
Forecast parts requirements and manage inventory accuracy to support customer demand.
Implemented and managed S&OP process for new equipment production forecasting, ensuring alignment with customer requirements.
Manage both new production and repair of electronic assemblies and rolling search unit probes for our ultrasonic NDT system.
Manage third-party equipment manufacturing and ensure proper quality control for systems.
Implemented Salesforce to manage both sales opportunities and technical support issue resolution.
Director, Procurement
1 Year 4 Months
Mirion Technologies | 09.2018 - 01.2020
Oversaw all purchasing and supply chain functions for the Meriden, CT Germanium Radiation Detector production facility with ~$40M in annual spend. Directed a team of three buyers to implement savings initiatives, maintain supply continuity, mitigate supply risk, and assist with production planning.
Achieved $2.3M savings through new sourcing efforts in both direct and indirect categories.
Facilitated development of S&OP process to drive efficient operations, improve financial forecasting, and enable predictive buying.
Enhanced the weekly S&OP meeting to ensure full execution of monthly financial plan.
Procurement Business Process Manager
9 Months
Unimin Corporation | 12.2017 - 09.2018
Served as Center of Excellence for Procurement Department, enabling and implementing changes to enhance efficiency in Source to Contract (S2C) and Procure to Pay (P2P) processes, achieving data governance and harmonized master data for improved analytics.
Served as Procurement Department's liaison in merger and acquisition efforts to ensure alignment and strategic input.
Initiated development of Procurement Procedures Manual to standardize processes for field-based purchasing agents.
Led development and implementation of Inventory Management Barcode Scanning solution, streamlining maintenance work order processing through mobile application integration.
Senior Procurement Specialist
3 Years
Unimin Corporation | 12.2014 - 12.2017
Procurement Specialist led initiatives in several strategic commodity categories. Delivered expertise to local, field-based procurement agents on purchasing best practices, vendor management, inventory management, logistics, negotiation, and terms and conditions review.
Led procurement project team in implementing new ERP system, IFS, to enhance procurement processes.
Cleansed and enhanced global parts catalog, improving management of over 75K parts.
Implemented integrated vendor solution for the creation of new part numbers in ERP system and act as data governor.
Program Manager, Aftermarket Spares
1 Year 2 Months
Sikorsky Aircraft Corporation | 03.2013 - 05.2014
Managed customer relationship with CHC/Heli-One, overseeing P&L, sales, global spare parts logistics, contracting, and engineering inquiries.
Supported a fleet of >100 helicopters representing a $95 million (revenue) book of business.
Managed declining Sales Order Delivery to Contract to a turnaround from 78 to 93% by 2013 close.
Turned around declining Sales Order Delivery to Contract from 78% to 93% by 2013 close.
Managed a team of six Customer Service Representatives responsible for providing daily support.
Created standardized KPI report for presentation to mid and executive management.
Program Manager, Aftermarket Spares
2 Years 1 Month
Sikorsky Aircraft Corporation | 01.2011 - 02.2013
Program manager managed customer relationships and executed the Total Assurance Program (TAP) contract with AAR Airlift Group.
Managed $40M supply chain and logistics contract to ensure seamless aircraft operations in Afghanistan.
Achieved aircraft availability contractual requirement for 21 of 24 months during account management.
Powertrain Assurance Program Manager
3 Years 5 Months
Sikorsky Aircraft Corporation | 07.2007 - 12.2010
Managed customer service and vendor management for S-76 helicopter transmission overhaul and repair. Negotiated and administered customer and supplier contracts, establishing clear terms and expectations. Managed program budget, overseeing flight hour revenue and product cost to maintain financial accountability.
Senior Client Services Analyst
3 Years 1 Month
UnitedHealthcare (Ingenix) | 06.2004 - 07.2007
Primary account representative responsible for supporting customer use of claims data integration reporting tool. Assisted customers and internal consultants with Excel and PowerPoint analytic packages.
Education
Bachelor of Science - Health Policy & Management
Providence College | Providence | 01-2004
Master of Business Administration
University of New Haven | New Haven | 01-2011
Skills
Domestic & International Account/Vendor Management
Procurement/Supply Chain management
Logistics management
Financial analysis
Financial management
Process management
Logistics
Contract negotiation
Business process management
Timeline
Director, Aftermarket
Nordco-Wabtec Inspection Technologies
01.2020 - CurrentRead More
Director, Procurement
Mirion Technologies
09.2018 - 01.2020Read More
Procurement Business Process Manager
Unimin Corporation
12.2017 - 09.2018Read More
Senior Procurement Specialist
Unimin Corporation
12.2014 - 12.2017Read More
Program Manager, Aftermarket Spares
Sikorsky Aircraft Corporation
03.2013 - 05.2014Read More
Program Manager, Aftermarket Spares
Sikorsky Aircraft Corporation
01.2011 - 02.2013Read More
Powertrain Assurance Program Manager
Sikorsky Aircraft Corporation
07.2007 - 12.2010Read More
Senior Client Services Analyst
UnitedHealthcare (Ingenix)
06.2004 - 07.2007Read More
University of New Haven
Master of Business Administration
Read More
Providence College
Bachelor of Science from Health Policy & Management