JONATHAN GARCIA FIGUEROA
First Cash Pawn
Austin,TX
2
Languages
6
years of professional experience
Coordinated office activities and streamlined workflows through strong organizational skills and effective communication.
Work History
Pawnbroker
1 Year- Conducted evaluations of pawn items to establish fair market value, supporting customer trust and satisfaction.
- Managed inventory control, maintaining accurate records of transactions and stock levels.
- Facilitated training sessions for new staff on operational processes and customer service standards.
- Developed strong relationships with customers, fostering loyalty and repeat business through exceptional service.
- Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
4 Years 3 Months
- Managing front counter duties, pulling parts, restocking inventory, and making sure customers coming in get the help they need, finding the parts they came in for and with any information they may have needed
- Maintained supplies inventory and order supplies as needed, optimizing work flow efficiency
- Assisted in organizing returns and sending out new orders, ensuring seamless execution.
Education
High School Diploma
- Graduate
- GPA: 3.90
Skills
Computer knowledge
Organizational and time management skills.
Problem solving.
Customer service.
Attention to details.
Fluent in English and Spanish
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Pawnbroker
First Cash Pawn
08.2025 - CurrentRead More
O'reilly's Auto Parts
03.2020 - 06.2024Read More
Stony Point High School
High School Diploma
Read More