Jonathan Glover

Accountable for generating new contracts, new lines of coverage, and coding plan changes on existing contracts as requested by clients, brokers, field partners, and Onboarding. This role owns all aspects of the plan change process requiring extensive systems and business process knowledge across multiple systems and platforms, as well as the ability to process all Unum group products and types of business, from standard to highly complex.

Position serves as a technical and process resource relative to the administration of group products, services, and workflows.

Providing support for internal and external customers both by researching and resolving issues and by processing coverage changes across multiple systems.

comprehensive screening of requests for compliance with contractual, administrative and risk guidelines.