Jonathan Gomez
Gainesville,FL
Summary
Hardworking and driven to learn Human Resources professional with 3 years of experience dedicated to ensure optimal results and a certain passion to analyze the way procedures are realized within organizations and how to make them more efficient and effective. Competent in performance appraisal methods, management of documents of existing employees, and assisting with the recruitment and interview of candidates for positions offered. Committed to channeling my passion for human resources to ensure department operations run smoothly to deliver maximum value to the organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Busser
The Cheesecake Factory
01.2024 - Current
- Assisted servers by promptly clearing tables and resetting for new guests.
- Collaborated with kitchen staff to expedite food service and maintain flow during peak hours.
- Monitored supply levels of utensils and condiments, restocking as needed to ensure readiness.
- Implemented improved table turnover strategies, enhancing overall dining efficiency.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Human Resources Assistant
Productos Sublime S.A
10.2021 - 10.2024
- Collaborated with leadership on recruitment strategies, development plans, performance management, and employee engagement to improve retention rates by 15%
- Scheduled interviews for candidates across 5 different positions
- Collected feedback after final round interviews, and put together comprehensive compensation packages for prospective hires
- Assisted with new employee onboarding, and ensured all pre-employment forms were completed within 72 hours
- Worked to foster high job satisfaction ratings by resolving issues promptly
- Played an integral role in the development and implementation of human resource policies.
- Organized and maintained employee records.
- Conducted candidate screenings and interviews to assess qualifications and fit.
- Facilitated communication between departments to address employee concerns and improve workplace culture.
- Led initiatives to enhance performance appraisal processes, fostering continuous feedback among staff members.
- Analyzed HR metrics to identify trends, informing strategic decisions for talent management initiatives.
Waiter
Mi Apa Latin Cafe Gainesville
07.2024 - 09.2024
- Provided attentive service to customers, ensuring satisfaction and repeat business.
- Collaborated with kitchen staff to streamline order delivery and enhance dining experience.
- Managed cash register operations, accurately processing payments and handling guest inquiries.
- Trained new staff on menu offerings, service protocols, and customer engagement techniques.
- Assisted in menu updates by providing feedback based on customer preferences and trends.
Human Resources Recruiter Intern
Productos Sublime S.A
07.2021 - 10.2021
- Provided full spectrum recruitment for all open positions as assigned by the human resource director.
- Meticulously sourced and screened candidate pools in an effort to provide hiring managers with high-quality candidates.
- Scheduled interviews and follow-ups, as well as on-boarding procedures for new hires.
- Provided ongoing guidance to departments to ensure adherence to all company policies, regulations and laws.
Community Service
Salud y Familia S.A
01.2021 - 06.2021
- Made Recruitment best practice presentations 5 times
- Elaboration of Presentations on how to do a traditional interview 5 times for employers
- Development of a glossary of human resources with more than 180 terms
- Did Talks on occupational health and safety 5 times
Education
Bachelor in Industrial Relations - Human Resources Management
Universidad Católica Andres Bello
Caracas, Distrito Capital05-2024
Skills
- Employee Recruitment & Retentio
- Personnel records maintenance
- Employee Relations
- Microsoft Excel
- Microsoft Word
- Customer Service-oriented
- HR policies
- High social awareness
Certification
Recruiter/Head Hunter Lean Six Sigma Certificate Udemy
04/24
Social Media Recruitment for Human Resource Professionals Udemy
02/24
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Limited Working
Timeline
Waiter
Mi Apa Latin Cafe Gainesville
07.2024 - 09.2024
Restaurant Busser
The Cheesecake Factory
01.2024 - Current
Human Resources Assistant
Productos Sublime S.A
10.2021 - 10.2024
Human Resources Recruiter Intern
Productos Sublime S.A
07.2021 - 10.2021
Community Service
Salud y Familia S.A
01.2021 - 06.2021
Bachelor in Industrial Relations - Human Resources Management
Universidad Católica Andres Bello