Jonathan Gomez

• Managed inventory levels, ensuring optimal product availability for retail partners.
• Executed delivery routes and processed orders for distribution to six stores, ensuring timely product availability.
• Reset store displays for special events and seasonal merchandise changes, enhancing customer engagement.

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Responded to customer requests and answered questions, contributing to improved satisfaction.
• Trained new employees on service procedures during ride-along sessions, enhancing customer satisfaction.
• Executed routine responsibilities to maintain smooth workflow and service delivery.

• Assisted in production line operations by mixing kratom and training temporary staff on safety protocols and equipment use.
• Operated machinery and tools to optimize production processes.
• Collaborated with team members to enhance workflow efficiency and minimize production delays.
• Facilitated training for new employees to ensure understanding of operational procedures and equipment use.
• Followed safety protocols to minimize risks in the production area.
• Maintained a clean and organized work environment during shifts.
• Communicated with team members regarding tasks assigned during shift.

• Led night shift crew in unloading products to shelves while training new team members and supporting other departments.
• Executed daily tasks with attention to detail in fast-paced environment, ensuring timely product availability.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Collaborated with diverse coworkers to achieve team goals and resolve product and service-related issues.