Jonathan Gonzalez
Monroe
Summary
Reliable and hardworking automotive professional with 1 year of experience in dealership operations at Genesis of Charlotte. Experienced in vehicle organization, customer service, vehicle inspections, test driving, and supporting service technicians. Strong attention to detail, dependable work ethic, and commitment to ensuring customer satisfaction and smooth dealership operations.
Professional service professional prepared to excel in providing top-notch customer service and maintaining seamless operational flow. Brings valuable experience in vehicle handling and coordination. Highly collaborative team player known for adaptability and reliability, with strong organizational and communication skills.
Diligent [Desired Position] known for providing exceptional customer service and maintaining clean and organized work environment. Proven track record of assisting with vehicle inventory management and ensuring smooth operations in fast-paced setting. Demonstrated ability to effectively communicate with team members and customers.
Overview
1
1
year of professional experience
Work History
Service Porter / Porter
Genesis of Charlotte
01.2025 - Current
- Maintained dealership lot appearance by organizing vehicles and ensuring a clean, professional presentation.
- Verified vehicles had sufficient fuel and were properly washed and prepared for customers.
- Moved vehicles safely between the service lane, express service area, and main shop.
- Performed road tests on vehicles after major repairs, including engine replacements, to help verify proper operation and repair quality.
- Assisted service technicians and advisors with vehicle transportation and workflow support.
- Provided excellent customer service by assisting customers and helping meet their needs promptly and professionally.
- Followed dealership safety procedures while handling customer vehicles.
- Adjust dates as needed
Education
High School Diploma -
Sun Valley High School
Monroe, NCSkills
- Customer Service
- Vehicle Handling & Transportation
- Automotive Service Support
- Vehicle Inspection & Test Driving
- Attention to Detail
- Communication Skills
- Teamwork
- Organization
- Time Management
- Customer Satisfaction Focus
- Quick learner
- Strong work ethic
- Safe driving
- Goal oriented
Languages
English
Professional Working
Timeline
Service Porter / Porter
Genesis of Charlotte
01.2025 - Current
High School Diploma -
Sun Valley High School