Summary
Overview
Work History
Education
Skills
Timeline
Jonathan Gonzalez Beltran

Jonathan Gonzalez Beltran

Phoenix,AZ

Summary

Dependable professional capable of managing multiple priorities in fast paced environments. Successful at taking on routine and agile business challenges with a collaborative approach. With over 4 years of training coordination and working in continuous operational improvement environments, I am skilled on efficiently meeting goals.

Overview

8
8
years of professional experience

Work History

Autonomous Vehicle Operations Supervisor

Transdev
11.2021 - Current
  • Responsible for supervising autonomous vehicle operations which includes over 200 employees for Waymo.
  • Assisting HR with payroll, employee relations, onboarding and off boarding.
  • Meeting with project stakeholders on regular basis to assess progress and make adjustments.
  • Interact with customers and clients to identify business needs and requirements.
  • Address and resolve operational concerns.
  • Managed internal operational standards and productivity targets.
  • Coordinating demos with non-profits, sporting events and government agencies.
  • Enhanced operational performance by developing and optimizing standard practices.
  • Analyzed department metrics and performance and reported findings to management.
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Assist with daily and weekly scheduling and coordination of tasks for small to mid projects.
  • Ensured relationships with vendors and clients were maintained throughout each assigned task

Training Supervisor

Transdev
03.2021 - 10.2021
  • Managed instructors and ensured new hires are on track for training which included over 600 new hires.
  • Assisted with implementing a new market for Waymo.
  • Met department budgets by monitoring and reviewing training expenses.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Updated employees with latest policies, procedures and compliance standards.
  • Collaborated with company leaders and department managers to determine training needs.
  • Monitored training reports within learning management system for respective roles.
  • Verified training program compliance with applicable laws and regulations.
  • Scheduled and coordinated training sessions, including booking facilities and arranging catering.

Autonomous Vehicle Trainer

Transdev
10.2019 - 03.2021
  • Applied various teaching aids to minimize learning gaps and instruct and motivate new employees.
  • Promoted classroom safety, collaboration and best practices.
  • Developed and clearly presented classroom rules, guidelines and objectives.
  • Assessed, documented and reported new hires progress for clients training programs.
  • Provided feedback, guidance and support to students on participation and performance.

Vehicle Software Technician

Transdev
02.2019 - 10.2019
    • Diagnosed and troubleshot hardware, software and firmware issues.
    • Configured and tested new software and hardware.
    • Monitored system performance to identify potential issues.
    • Installed and configured operating systems.

Waymo Vehicle Operator

Adecco
03.2018 - 02.2019

Escalation Banker

Wells Fargo Bank
10.2015 - 08.2017
    • Trained and managed credit card representatives to further help Wells Fargo minimize risk.
    • Handled and resolved escalated calls while adhering to banking regulations.
    • Investigated customer inquiries and resolved discrepancies in helpful and timely manner.

Education

High School Diploma -

Desert Edge High School, Goodyear, AZ
2014

Skills

  • Staff Management
  • Scheduling
  • Payroll and budgeting
  • Organization and Time Management
  • Vendor relationship management
  • Logistics coordination
  • Project planning and development
  • Customer Relations

Timeline

Autonomous Vehicle Operations Supervisor - Transdev
11.2021 - Current
Training Supervisor - Transdev
03.2021 - 10.2021
Autonomous Vehicle Trainer - Transdev
10.2019 - 03.2021
Vehicle Software Technician - Transdev
02.2019 - 10.2019
Waymo Vehicle Operator - Adecco
03.2018 - 02.2019
Escalation Banker - Wells Fargo Bank
10.2015 - 08.2017
Desert Edge High School - High School Diploma,

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Jonathan Gonzalez Beltran