Jonathan Gorden
Providence Village,Texas
Summary
Dynamic Depot Manager with extensive experience at ConGlobal, excelling in fleet coordination and KPI monitoring. Proven track record in budget management and team leadership, enhancing operational efficiency. Adept at performance coaching and conflict resolution, driving team success in high-pressure environments. Committed to compliance and safety standards, ensuring optimal productivity.
Overview
23
23
years of professional experience
Work History
Depot Manager
ConGlobal
01.2021 - Current
- Supervised a team of 25 personnel, including mechanics, gate inspectors, lift operators, and hostler drivers, ensuring efficient operations. Mechanics, Gate Inspectors, Lift Operators, and Hostler Drivers
- Provides day-to-day management of employees to ensure a safe and productive workplace
- Monitored and evaluated employee performance, providing constructive feedback to enhance team effectiveness
- Partners with the team to establish goals and objectives for the operation; production, profitability, safety, and compliance which align with goals for the region and business unit
- Developed and maintained budget, communicated operational and financial adjustments to align with strategic goals
- Ensured compliance with regulatory requirements and corporate policies to uphold operational integrity
- Monitors operational activities to ensure KPIs are within acceptable standards
- Manage 22.5-acre container facility and smaller parking facility
Account Resolution Specialist
Wells Fargo
09.2019 - 02.2020
- Recognized as leading collector during initial training phase
- Managed call center operations for delinquent car loans
- Adapted collection strategies in response to Covid challenges
Principal Industrial Security Analyst
Northrop Grumman
Irving, Texas
10.2010 - 06.2019
- Team Lead for the Global Assistance Center, DoD Data Entry, DoD e-QIP, and DoD Support and Eligibility teams. Team Lead achieved September 2014
- Managed contract guard force to ensure compliance with security protocols
- Investigated facility-related issues to identify and resolve security vulnerabilities
- Assistant Facility Security Officer
- Review clearance request to ensure accuracy and check to make sure the contract supports the clearance level Initiate initial and periodic reinvestigations using JPAS
- Reject or approve the SF 86, and review signature release forms for accuracy and completeness.
- Gather daily metrics to determine the needs for the team to focus on.
- Developed strategies to streamline processes and improve operational efficiency
- Audited expired contracts with assigned personnel to ensure compliance with government regulations.
- Addressed complex customer inquiries during escalated calls
- Monitor international and domestic news to check impact for Northrop Grumman employees and assets
Yeoman Second Class (NOSC Willow Grove)
United States Navy
Willow Grove, Pennsylvania
08.2007 - 03.2009
- Coordinated reserve order processing to ensure timely execution of personnel deployments.
- Managed Commanding Officer's schedule, organized meetings, reviewed correspondence, and handled calls.
- Executed Defense Travel System (DTS) clerical tasks to support travel arrangements.
- Served as a volunteer driver for Provincial Reconstruction Team (PRT) in Khost, Afghanistan, ensuring safe transportation.
Yeoman Third Class (Commander, U.S. 7th Fleet onboard the USS BLUE RIDGE)
United States Navy
Yokosuka, Japan
03.2004 - 07.2007
- Managed supply procurement and organization to maintain operational readiness
- Supported Flag Secretary in managing office operations and ensuring effective communication
- Coordinated awards program activities to recognize outstanding service and foster morale
- DTS clerk - processed travel orders, travel claims, and balanced a travel budget of $2 million
- Assistant Security Clerk - Used JPAS to verify clearance
Education
Bachelor of Science - Business Administration with a concentration in Security Management
DeVry University
Irving, Texas08-2013
Skills
- Depot operations
- Container yard operations
- Fleet management
- Fleet coordination
- Transportation planning
- KPI monitoring
- Budget management
- Compliance management
- Safety inspections
- Inventory control
- Equipment scheduling
- Workforce supervision
- Shift scheduling
- Performance management
- Operational efficiency
- Documentation and reporting
- Team leadership
- Performance coaching
- Staff training and development
- Staff development
- Team development
- Talent acquisition
- Problem solving
- Conflict resolution
- Effective communication
- Stakeholder engagement
- Performance evaluation
Job Related Training
- U.S. Navy Specialized training: Yeoman "A" School
- Customer Service Course
- Work Center Supervisor Course
- Computer-Peripheral-Equipment Operator (Clerical) Apprenticeship
- Northrop Grumman Leadership Development Course
Timeline
Depot Manager
ConGlobal
01.2021 - Current
Account Resolution Specialist
Wells Fargo
09.2019 - 02.2020
Principal Industrial Security Analyst
Northrop Grumman
10.2010 - 06.2019
Yeoman Second Class (NOSC Willow Grove)
United States Navy
08.2007 - 03.2009
Yeoman Third Class (Commander, U.S. 7th Fleet onboard the USS BLUE RIDGE)
United States Navy
03.2004 - 07.2007
Bachelor of Science - Business Administration with a concentration in Security Management
DeVry University