Jonathan Griffith
Shakopee,MN
Summary
Results-driven Sales Manager bringing 4+ years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships.
Overview
6
6
years of professional experience
Work History
Relationship Banker
BMO Bank
Bloomington, MN
02.2023 - Current
- Trained and coached less experienced team members in procedures, compliance standards, and performance strategies, which led to overall branch success.
- Exceeded personal sales goals on a consistent basis by over 20%.
- Selected for Branch leadership pathways program.
- Developed promotional strategies to attract new customers to the bank's products and services.
- Provided ongoing support throughout the loan application process including answering questions about loan terms and conditions.
- Identified customer needs through conversations and offered appropriate banking products to meet their requirements.
- Conducted regular reviews of customer portfolios to identify opportunities for additional products or services that could benefit them financially.
- Built long-term relationships with customers by providing personalized service and support.
- Resolved customer complaints regarding banking products or services in a timely manner.
- Routinely had lending conversations leading to being one of the top bankers in terms of HELOCs for 2024
Associate Banker
BMO Harris Bank
Bloomington, MN
10.2021 - 02.2023
- Trained and coached team members in procedures, compliance standards and performance strategies.
- Verified amounts and integrity of every check or funds transfer.
- Led the branch as their Digital champion and helped improve their digital footprint and resolve any and all digital issues
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Set up new and regularly serviced existing accounts to bring in maximum revenue.
- Customized products and services to meet specific banking requirements.
- Devised targeted solutions for various customers and offered expert advice for specific needs
- Selected as one of three people to be a part of the relationship banker discovery program to be trained for a higher level position.
Sales Manager
Leslie's Poolmart Inc.
Roswell, Georgia
11.2019 - 08.2021
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue
- Exceeded regional annual sales target by over 20%
- Drove sales conversion rates up over 20% through effective selling techniques
- Held weekly meetings with Sales associates to identify techniques to overcome sales obstacles
- Organized promotional events and interacted with community to increase sales volume
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies
Assistant Manager
Leslie's Poolmart Inc.
Woodbridge, Virginia
06.2018 - 11.2019
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
- Coached team on effective upselling and cross-selling methods
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
- Trained team members in successful strategies to meet operational and sales targets
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
Education
High School Diploma -
Osbourn Park High School
Manassas, VASkills
- Business development and planning
- Staff Management
- Coaching and mentoring
- Positive and upbeat
- Products and Services Knowledge
- Goals and performance
- Direct sales
- Accomplished manager
- Solution selling
- Account Management
- Sales processes
- Strategic account development
- Operations oversight
- Financial Calculation and Analysis
- Attention to Detail
- Relationship building
Timeline
Relationship Banker
BMO Bank
02.2023 - Current
Associate Banker
BMO Harris Bank
10.2021 - 02.2023
Sales Manager
Leslie's Poolmart Inc.
11.2019 - 08.2021
Assistant Manager
Leslie's Poolmart Inc.
06.2018 - 11.2019
High School Diploma -
Osbourn Park High School