Jonathan Guevara
San Jacinto,US
Summary
Results-driven logistics and IT support professional with over a decade of experience optimizing dock flow and enhancing shipping efficiency. Proven expertise in inventory management and quality assurance, consistently implementing innovative strategies to elevate customer satisfaction. Strong track record of leveraging technology to streamline operations and improve overall performance in fast-paced environments. Committed to delivering exceptional results through effective problem-solving and collaboration.
Overview
12
12
years of professional experience
Work History
Shipping Clerk
Sam's Club/Walmart
Perris, CA
11.2020 - Current
- Streamline logistics communication channels, driving improvements in on-time delivery rates and overall shipping efficiency for enhanced customer satisfaction
- Optimize dock flow and lead a 10-person team to meet critical deadlines. Streamline logistics communication, enhancing on-time delivery rates and shipping efficiency.
- Conduct thorough trailer audits, verifying load accuracy and compliance to minimize risks and ensure smooth operations in shipping processes.
- Serve as backup Systems Operator, working cross-functionally to maintain operational continuity and meet critical shipping deadlines across departments
- Implement new strategies to enhance customer satisfaction through improved shipping processes. Continuously seek ways to optimize logistics operations
- Key Accomplishments
- Train clerks on efficient shipping practices in Atlanta. Drive improvements in shipping efficiency through innovative operational strategies.
- Implemented processes to achieve a saving of 2,612.84 work hours with an addition of saving $79,952.90 in 1 Fiscal year.
- Created a loading dock project to ensure cleanliness, safety to the loaders, and loading readiness.
IB Materials Handler
O'Reilly Auto Parts Distribution Center
Moreno Valley, CA
07.2015 - 11.2020
- Fostered strong teamwork in the distribution center, improving workflow efficiency and departmental cohesion. Maintained perfect attendance, demonstrating reliability.
- Optimized inventory management processes, enhancing accuracy and reducing discrepancies in stock levels for improved operational efficiency.
- Implemented rigorous quality control measures for incoming and outgoing shipments, minimizing errors and enhancing customer satisfaction.
- Fostered strong teamwork in distribution center operations, contributing to improved workflow efficiency and departmental cohesion.
- Verified packing slips ensuring accurate parts shipment and maintaining financial integrity in distribution operations.
- Optimized inventory processes, significantly reducing stock discrepancies.
- Conducted thorough quality checks on inventory, ensuring stock accuracy. Analyzed and improved distribution processes, leading to measurable efficiency gains.
IT Assistant
San Jacinto Valley Academy
San Jacinto, CA
07.2014 - 07.2015
- Managed IT operations, resolving technical issues for staff and students while maintaining Chromebook inventory and supporting school events.
- Repaired and maintained over 200 computers, ensuring minimal downtime and smooth operations.
- Conducted comprehensive Chromebook inventories, supporting seamless classroom activities.
- Provided technical support during school events, enhancing event execution and attendee satisfaction.
Education
High School Diploma -
San Jacinto Valley Academy
San Jacinto06-2014
Skills
- Inventory Management (Experienced)
- Safety (Expert)
- Attention to Detail (Expert)
- Microsoft Office (Experienced)
- Team Collaboration (Experienced)
- Data entry (Experienced)
- Communication (Experienced)
- Time Management (Expert)
- Quality Assurance (Experienced)
- Troubleshooting (Skillful)
- Technical Support (Experienced)
Experiences
November 2020 -Present
Sam's Club/Walmart - Shipping Clerk
Moreno Valley, CA
J uly 2015- November 2020
O'Reilly Auto Parts Distribution Center-
Inbound Materials Handler
Moreno Valley, CA
July 2014 -July 2015
San Jacinto Valley Academy -
IT Assistant
San Jacinto, CA
Languages
English (Native)
Spanish (Highly proficient)
Timeline
Shipping Clerk
Sam's Club/Walmart
11.2020 - Current
IB Materials Handler
O'Reilly Auto Parts Distribution Center
07.2015 - 11.2020
IT Assistant
San Jacinto Valley Academy
07.2014 - 07.2015
High School Diploma -
San Jacinto Valley Academy