Paulina Itzel Millan
San Jacinto,CA
Summary
Dedicated customer service professional with strong cash and inventory management skills. Efficiently processes transactions and oversees store operations to enhance customer satisfaction and maintain a safe, organized environment.
Overview
11
11
years of professional experience
Work History
Gas Station Clerk
Anthem Fuel
01.2024 - 04.2025
- Processed customer transactions efficiently while providing friendly service at cash register.
- Oversaw store operations during shifts, maintaining cleanliness, safety, and organization to enhance customer experience.
- Facilitated propane service by temporarily closing the store to safely fill customer tanks, ensuring compliance with safety protocols.
- Maintained accurate cash handling procedures, balanced drawers, and secured deposits in safe.
- Managed inventory levels and restocked merchandise to maintain company presentation standards and support sales.
bartender/server
SuperMex
01.2022 - 01.2023
- Prepared margaritas and poured beer to ensure quick service delivery.
- Handled customer orders to provide accurate and timely service.
- Changed kegs to sustain beverage availability during peak hours.
- Restocked bar supplies, including purees, juices, and garnishes, to meet demand.
- Maintained cleanliness of bar area and ensured glassware was spotless.
- Verified age requirements and greeted customers to ensure compliance and satisfaction.
- Delivered checks, collected payments, and performed register closeout procedures meticulously.
Manager/Server/Hostess
Alpine Pizza
01.2021 - 12.2021
- Greet customers and deliver exceptional service to enhance satisfaction
- Respond efficiently and calmly to restaurant customer complaints
- Train new and current employees on proper customer service practices
- Coordinate daily Front of the House and Back of the House restaurant operations
- Ensure compliance with sanitation and safety regulations
- Reviewed product quality to ensure freshness and availability of supplies
- Recommend ways to reach a broader audience (e.g. discounts and social media ads.
Supervisor
Revive juice bar
01.2014 - 12.2015
- Trained new employees on food preparation and cashiering to ensure consistent service quality.
- Managed inventory to ensure product availability and minimize waste.
- Maintained shop cleanliness to uphold health standards and enhance customer experience.
- Chopped, juiced, and blended fruits and vegetables for juices and smoothies.
- Prepared and cleaned fruits and vegetables for juicing processes.
- Answered phone calls to process customer orders efficiently.
- Processed cash, checks, and credit card transactions from customers and employees.
- Verified cash register balances by comparing totals with currency amounts.
Education
Some College (No Degree) - Resturant Management
Long Beach City College
Long Beach, CASkills
- Point of sale systems
- Cash management
- Inventory management
- Store operations
- Customer service
- speaks some spanish
Qualities And Special Interests
- Interested in Nutrition and Healthy living
- Bartending Certificate
- Responsible, Dependable
- Artistic
- Willing to work hard
- Enjoy learning new things
- Work well with others
Timeline
Gas Station Clerk
Anthem Fuel
01.2024 - 04.2025
bartender/server
SuperMex
01.2022 - 01.2023
Manager/Server/Hostess
Alpine Pizza
01.2021 - 12.2021
Supervisor
Revive juice bar
01.2014 - 12.2015
Some College (No Degree) - Resturant Management
Long Beach City College