Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Guevara

San Diego,CA

Summary

Dedicated Transportation Security Officer with proven skills in threat detection, effective communication, and security screening. Committed to ensuring passenger safety while maintaining high standards of customer service.

Security professional with proven track record in transportation security, adept at safeguarding passenger and cargo safety. Known for fostering teamwork and achieving operational efficiency, adaptable to dynamic environments. Proficient in threat assessment and regulatory compliance, dependable and flexible in meeting security needs.

Dedicated Transportation Security Officer with a strong background in risk assessment and policy enforcement. Known for effective communication and collaboration with law enforcement, ensuring secure and efficient travel operations.

Detail-oriented Transportation Security Officer skilled in screening, threat detection, and customer support. Committed to maintaining safety and compliance while enhancing passenger experiences.

Overview

5
5
years of professional experience

Work History

Hourly Custodian

Southwestern College
San Diego, CA
11.2021 - 05.2023

· Sweep / Dust Mop Floor

· Prepare / Dilute Cleaning Solutions

· Wet Mop Floors

· Vacuum Carpets and Rugs

· Shampoo Carpets and Rugs

· Dust and Polish Furniture

· Remove Trash

· Clean and Sanitize Hard Surfaces

· Sanitize Door Handles and Knobs / Elevator Buttons, etc…

· Refill Hand Soap, Hand Towel and Toilet Tissue Dispensers

· Disinfect and Sanitize Restroom

· Sanitize Gym Equipment

· Rearrange / Relocate Classroom Furniture

· Set Up Meeting / Training Rooms

· Operate Recycle Baler / Compactor Machine

· Operate Backpack Disinfecting Fog Machine

· Operate Electric Cart for Transportation

Transportation Security Officer

U.S. Department of Homeland Security
San Diego, CA
05.2023 - Current
  • Conducted thorough security screenings of passengers and baggage to ensure compliance with safety regulations.
  • Monitored and responded to security alarms and potential threats during travel operations.
  • Collaborated with law enforcement and emergency response teams for incident management and reporting.
  • Prevented attempted fraud by validating passengers' tickets and assessing photo identification to confirm identity.
  • Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
  • Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
  • Utilized strong communication skills to address passenger concerns or inquiries related to transportation security process.
  • Interacted with the public to give directions, explain rules, and regulations and respond to inquiries.
  • Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
  • Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
  • Performed pat-downs to look for unauthorized materials and weapons.
  • Used explosive detection machines and chemical swab systems to identify potential hazards.
  • Increased detection rates of prohibited items through meticulous baggage inspections.
  • Conducted thorough body searches to ensure passenger safety, maintaining respectful and professional demeanor.
  • Increased passenger compliance with security procedures through informative and courteous interactions.
  • Developed comprehensive knowledge base of prohibited items, enhancing detection accuracy.
  • Operated X-ray screening machines and tools to screen people, containers, and personal belongings for potential hazards and weapons.
  • Manually screened passengers unable to pass through metal detectors or who triggered alarms.
  • Directed passengers navigating the screening process, providing additional support to individuals exhibiting difficulties.
  • Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
  • Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
  • Maintained a safe work environment by managing, collecting, and disposing of hazardous material such as flammable and non-flammable liquids and gasses, ethanol for recycling, corrosives etc. in accordance with U.S. federal law
  • Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.
  • Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
  • Maintained high standards of professionalism and customer service, resolving passenger concerns with empathy and patience.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Adhered to strict screening techniques and procedures while conducting human screenings.
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
  • Participated in emergency drills, readying team for potential security breaches.
  • Maintained up-to-date knowledge of TSA regulations and guidelines, ensuring compliance in all procedures.
  • Ensured accuracy in document verification, preventing unauthorized access to secure areas.
  • Reduced incidence of false alarms by calibrating screening equipment according to specified guidelines.
  • Enhanced security and reduced wait times by efficiently operating screening equipment.
  • Enhanced public understanding of security procedures through clear and effective communication.
  • Streamlined screening process for passengers with special needs, ensuring compliance with federal regulations.
  • Assisted in training of new hires, sharing knowledge and best practices for security screening.
  • Contributed to development of new screening protocols, enhancing overall security measures.
  • Collaborated with airline staff to ensure seamless security experience for passengers.
  • Conducted random security sweeps throughout airport terminals to discourage illicit activity or potential threats.
  • Managed access control points strategically located throughout the transportation facility, limiting unauthorized entry.
  • Supported fellow officers in managing conflicts or disruptions that arose within the transportation facility, swiftly restoring order.
  • Collaborated with team members to ensure a secure environment for all travelers and airport personnel.
  • Maintained a high level of situational awareness during peak travel times, enabling quick response to potential issues.
  • Attended daily briefings with supervisors to discuss issues with security screening processes.
  • Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
  • Responded to emergency situations with professionalism and efficiency, ensuring the safety of passengers and staff.
  • Mentored junior officers in conflict resolution techniques, fostering a collaborative work environment.

Education

No Degree - Criminal Justice

Southwestern College
Chula Vista, CA

Skills

  • Screening expertise
  • Customer support
  • Security operations
  • Threat detection
  • Threat analysis
  • Risk assessment
  • Customer assistance
  • Effective communication
  • Critical thinking
  • Policy enforcement
  • Risk evaluation
  • Integrity and honesty

Timeline

Transportation Security Officer

U.S. Department of Homeland Security
05.2023 - Current

Hourly Custodian

Southwestern College
11.2021 - 05.2023

No Degree - Criminal Justice

Southwestern College