SHELLY DELPH
Chesterfield,MI
Summary
Accomplished Lead Mammographer with a proven track record at Beaumont Health, adept in diagnostic imaging and interventional procedures. Spearheaded the opening of a new Breast Center, ensuring compliance with ACR and MQSA regulations. Demonstrates exceptional patient positioning skills and a commitment to quality control, consistently leading teams to achieve excellence in mammography services.
Overview
29
29
years of professional experience
Work History
Clinical Services Specialist
Hologic, Inc.
Marlborough, MA
02.2022 - Current
- Regularly expanded product knowledge to ensure top-notch service for accounts.
- Kept accurate and current records of site visits.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Carried out initial assessment discussions at site to collect critical data for care plan formulation.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Conferred with customers by telephone or in person to provide information about products or services.
- Supported sales team members to drive growth and development.
- Updated databases with new and modified customer data.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Participated in team meetings to improve workflows and contribute to improving patient and site outcomes.
- Mentored junior team members and managed employee relationships.
Staff Mammographer
Beaumont Health
Lenox Twp, USA
06.2021 - Current
- Laid groundwork for opening of new Breast Center.
- Conducted thorough inspections and tests in the role of QA/QC technologist.
- Supported FDA and MDPH inspectors during initial inspections.
- Perform comprehensive screenings and ensure high-quality care.
- Coordinated communication between Grosse Pointe and Lenox locations.
- Managed ordering of all departmental inventory.
Staff Mammographer
Beaumont Health
Troy, USA
02.2020 - 06.2021
- Supported radiologists in conducting needle localizations.
- Supported the preparation and handling of breast specimens in OR.
- Administer complete range of diagnostic and screening tests.
Lead Mammographer
Oakland Macomb OBGYN
Rochester Hills, USA
01.2019 - 01.2020
- Facilitated annual inspections with FDA and MDPH inspectors to ensure compliance with ACR and MQSA regulations.
- Supported radiologist in performing upright stereotactic procedures.
- Execute comprehensive screening and diagnostic tests.
Lead Mammographer
Beaumont Health
Grosse Pointe, USA
01.2010 - 12.2018
- Ensured ongoing certification by assisting in the inspection process, meeting required ACR and MQSA regulations.
- Played a crucial role in attaining JCAHO accreditation for the department.
- Established and opened a new breast center in 2014.
- Educated new personnel in procedures ensuring consistent quality.
- Instructed students on essential functions to ensure successful completion of Mammography boards.
- Facilitated various radiologic procedures including needle localizations.
- Ensure accurate tracking of monthly inventories for both office supplies and medical materials.
- Ensured budgetary targets were met at dual sites.
- Executed essential adjustments through assessment of staffing needs.
- Consistently led high-achieving teams in the healthcare industry.
- Facilitated necessary educational guidance for patients.
Staff Mammographer
Beaumont Hospital
Royal Oak, USA
12.2000 - 01.2010
- Supported radiologists with needle localizations, ductograms, stereotactic procedures
- Conducted thorough screening and diagnostic exams
Quality Control Supervisor/ Lead Mammographer
Millennium Diagnostic Center
07.1997 - 11.2000
Staff Mammographer/ Radiologic Technologist
Grace Hospital
Detroit, Michigan
09.1995 - 07.1997
Education
Bachelor of Science - Radiological Sciences
Siena Heights University
Adrian, MI01.2009
Associate of Applied Science - Radiological Technology
Grace Hospital
Detroit, MI07.1997
Associate of Arts - Applied Sciences
Oakland Community College
Southfield, MI01.1989
Skills
- Diagnostic imaging
- Interventional procedures
- Mammography expertise
- Patient positioning
- Image evaluation
- Breast anatomy
- Biopsy assistance
- Breast compression
- Radiation safety
- Digital mammography
- Screening expertise
- Mammography interpretation
- Tomosynthesis imaging
- Pathology identification
- Quality control
- Screening procedures
Timeline
Clinical Services Specialist
Hologic, Inc.
02.2022 - Current
Staff Mammographer
Beaumont Health
06.2021 - Current
Staff Mammographer
Beaumont Health
02.2020 - 06.2021
Lead Mammographer
Oakland Macomb OBGYN
01.2019 - 01.2020
Lead Mammographer
Beaumont Health
01.2010 - 12.2018
Staff Mammographer
Beaumont Hospital
12.2000 - 01.2010
Quality Control Supervisor/ Lead Mammographer
Millennium Diagnostic Center
07.1997 - 11.2000
Staff Mammographer/ Radiologic Technologist
Grace Hospital
09.1995 - 07.1997
Bachelor of Science - Radiological Sciences
Siena Heights University
Associate of Applied Science - Radiological Technology
Grace Hospital
Associate of Arts - Applied Sciences
Oakland Community College
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