Jonathan Gutierrez-Santos
Miami
Summary
Psychology undergraduate with healthcare coordination experience and expertise in client communication and record management. Proficient in supporting diverse populations while upholding ethical standards and accurately documenting sensitive information. Demonstrated ability in scheduling, case coordination, and effective interdisciplinary communication in fast-paced environments. Aiming for an entry-level role in psychology or human services to enhance practical skills alongside academic studies.
Overview
7
7
years of professional experience
Work History
Legal Assistant
Hudson & Calleja
Miami
07.2022 - Current
- Maintained detailed documentation while adhering to ethical and compliance standards.
- Organized sensitive case records in electronic systems, ensuring secure handling of confidential information.
- Supported professionals by preparing materials and summarizing information for high-stakes meetings.
- Communicated with clients to gather information, clarify concerns, and provide timely updates.
- Coordinated scheduling for client appointments and meetings, ensuring efficient workflows in fast-paced environments.
- Reviewed documentation for accuracy and completeness, ensuring adherence to procedural guidelines.
- Proofread and edited materials to uphold clarity and professional standards in formal documentation.
Scheduiling Coordinator
My Home Doctor
Miami
03.2019 - 04.2021
- Provided clear service explanations while addressing client needs with professionalism.
- Demonstrated adaptability by managing multiple tasks in a fast-paced team environment.
- Organized materials and resources to ensure timely and precise service delivery.
- Identified issues needing additional support and escalated them per organizational policies.
Education
Bachelor of Arts -
Florida International University
Miami, FL08-2026
Skills
- Documentation management
- Client communication
- Case preparation
- Data organization
- Meeting coordination
- Microsoft office
- Attention to detail
- Ethical compliance
Timeline
Legal Assistant
Hudson & Calleja
07.2022 - Current
Scheduiling Coordinator
My Home Doctor
03.2019 - 04.2021
Bachelor of Arts -
Florida International University