Summary
Work History
Education
Skills
Languages
Languages
Accomplishments
Timeline
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Jonathan Haedo

Hialeah,Fl

Summary

Upbeat, young and hungry customer-focused Sales Associate with a year of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Work History

Server/Server Support

Outback Steakhouse
Hialeah, Fl
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Provided exceptional service to high volume of daily customers.
  • Stocked service areas with supplies during slow periods.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Prepared drinks according to standard recipes.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Trained new employees on restaurant procedures and plating techniques.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Delivered food orders promptly and courteously.
  • Prepared checks, itemizing total meal costs and taxes.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Assisted in training new servers.

Crew Member/ Customer Service over the phone

Mcdonald’s
Hialeah, Fl

Sales Representative

Lux Solar Llc
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Identified opportunities for cross-selling additional products and services.
  • Analyzed customer feedback to improve products and services.
  • Adhered to company initiatives and achieved established goals.
  • Collaborated with other departments such as marketing, finance, logistics.
  • Organized client visits, presentations, product demonstrations and trade shows.
  • Researched competitors' products, prices, and sales techniques.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Created successful strategies to develop and expand customer sales.
  • Generated new sales leads through cold calling and networking activities.
  • Fostered relationships with customers to expand customer base and retain business.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.

Education

High School -

Mater Academy/Hialeah Gardens HIgh School

College -

Associates Degree in Business Administration at MDC Hialeah (Currently Enrolled)

Skills

  • Guest Engagement
  • Relationship Management
  • Guest Relations Management
  • Menu Presentation
  • Sales Techniques
  • Point of Sale (POS) System Operations
  • Menu Knowledge
  • Sales Expertise
  • Effective Customer Upselling
  • Positive and Professional
  • Menu Memorization
  • Exceptional Customer Service
  • Lead Generation
  • Lead Prospecting
  • Sales Forecasting
  • Competitor Research
  • Business Development
  • Sales Development
  • Customer Service
  • Client Service
  • Customer Retention
  • Sales Closing
  • Relationship Selling
  • Customer Relations

Languages

  • English
  • Spanish
  • Italian

Languages

English
Professional
Spanish
Professional
italian
Limited
French
Elementary

Accomplishments

  • Employee of the Month for October at Outback Steakhouse
  • Closed a solar panel system as a Sales Rep within 3 days at Lux Solar Llc
  • D1 level wrestler back in highschool which provided me with the work ethic and discipline to excel in the Sales industry quit for a better financial future.

Timeline

Server/Server Support

Outback Steakhouse

Crew Member/ Customer Service over the phone

Mcdonald’s

Sales Representative

Lux Solar Llc

High School -

Mater Academy/Hialeah Gardens HIgh School

College -

Associates Degree in Business Administration at MDC Hialeah (Currently Enrolled)
Jonathan Haedo