JONATHAN HARPER
Nashville,TN
Summary
Dedicated and highly reliable security and operations professional with 6+ years of experience across security, law enforcement-related operations, traffic management, construction support, and team leadership. Experienced in armed security, emergency response, incident documentation, site supervision, personnel coordination, safety compliance, and customer service. Proven ability to remain calm under pressure, coordinate with law enforcement and emergency personnel, supervise teams, and manage operations from start to finish. Self-driven, dependable, punctual, trustworthy, and committed to continuous professional growth.
Overview
6
6
years of professional experience
Work History
Armed Security Officer
ARCH ANGEL PROTECTIVE SERVICES
Nashville, TN
- Provide professional armed security services while protecting people, property, and assigned facilities.
- Conduct patrols and monitor assigned areas for safety, security, and policy violations.
- Respond to incidents, disturbances, medical emergencies, suspicious activity, and other security concerns.
- Coordinate with supervisors, law enforcement, EMS, and other emergency personnel when situations require additional assistance.
- Prepare clear, accurate, and detailed incident reports for supervisors and organizational records.
- Enforce property rules and security policies while maintaining professional customer-service standards.
- Assist with de-escalation and maintain situational awareness during rapidly changing incidents.
- Promote a safe environment through proactive observation, communication, and timely intervention.
- Advanced from an unarmed security position into an armed security role based on performance and increased responsibility.
Security Officer
VANDERBILT UNIVERSITY / VANDERBILT UNIVERSITY MEDICAL CENTER
Nashville, TN
- Provided security services in a complex university and medical-center environment.
- Protected staff, visitors, students, patients, facilities, and property.
- Responded to security incidents, emergencies, disturbances, and calls for assistance.
- Coordinated with law enforcement, emergency personnel, hospital staff, and university personnel.
- Maintained detailed incident documentation and communicated critical information to supervisors.
- Performed patrols and monitored assigned areas for safety and security concerns.
- Developed experience operating in high-pressure environments requiring sound judgment, communication, and teamwork.
Traffic Control Officer / Site Supervisor
MIDDLE TENNESSEE TRAFFIC MANAGEMENT
Nashville, TN
01.2022 - 12.2024
- Supervised traffic-control crews and coordinated work at multiple sites throughout Nashville and surrounding Tennessee areas.
- Managed traffic-control operations from initial setup through completion and site breakdown.
- Directed crews in high-traffic areas, construction zones, accident scenes, schools, special events, and other congested locations.
- Installed and maintained barricades, cones, signs, lights, flags, arrow boards, and variable message boards.
- Coordinated temporary traffic signals and traffic-control plans for construction projects and special events.
- Worked closely with police officers, emergency personnel, contractors, and other agencies to maintain safe traffic flow.
- Responded to traffic incidents and assisted with emergency coordination.
- Monitored CCTV systems on major roadways and communicated traffic conditions and incidents by radio.
- Assisted stranded motorists and responded to public questions and complaints.
- Conducted driver stops and parking enforcement activities when required.
- Trained new employees and crews on traffic-control procedures, safety requirements, and proper equipment use.
- Conducted safety assessments and helped ensure compliance with work-zone safety requirements and PPE standards.
- Operated pickup trucks and flatbed vehicles for transportation, setup, and removal of traffic-control equipment.
- Assisted with traffic studies, traffic-data analysis, signal-timing calculations, and road-safety evaluations.
- Worked with traffic signal cabinets, loop-detection systems, radar equipment, GIS mapping, and technical documentation.
Manager of Operations
ALICITY IRRIGATION & BIO POND DEVELOPMENT
Nashville, TN
11.2021 - 05.2022
- Managed daily operations for irrigation and pond-development projects.
- Coordinated employee schedules, equipment, inventory, materials, and project resources.
- Recruited, onboarded, trained, and supervised employees.
- Developed and implemented standard operating procedures.
- Managed budgets, payroll, accounting activities, and operational reporting.
- Monitored key performance indicators and prepared reports for management.
- Coordinated with vendors and suppliers to maintain project and operational requirements.
- Addressed customer concerns and resolved service issues professionally.
- Promoted workplace safety and compliance across operations.
Supervisor of Operations
OUTDOOR LIGHTING PERSPECTIVES
Nashville, TN
08.2018 - 09.2020
- Supervised day-to-day operations for outdoor lighting installation and maintenance services.
- Coordinated employee schedules, staffing, installations, and maintenance activities.
- Served as an area manager for approximately six months.
- Participated in hiring interviews and trained new employees.
- Managed inventory, equipment, vendors, and operational resources.
- Handled customer service issues and resolved complaints.
- Developed and implemented operating procedures.
- Prepared performance reports and monitored work quality.
- Coordinated field operations while maintaining safety and customer-service standards.
Education
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Skills
- Armed Security & Site Protection
- Security Patrol & Access Control
- Incident Response & Documentation
- Emergency Preparedness
- Law Enforcement Coordination
- Incident Command & Emergency Operations
- Team Leadership & Training
- Traffic Management
- Construction Site Safety
- Project Coordination
- Staff Scheduling & Supervision
- Risk Assessment
- Conflict Resolution
- Customer Service
- Operations Management
- Quality Control
- Budgeting & Resource Allocation
- Microsoft Excel
- GIS Mapping
- Bentley MicroStation
- Technical Reporting
- Participative management and team leadership
- Calm decision-making during emergencies
- Strong verbal and written communication
- Dependable and punctual
- Self-motivated and hardworking
- Trustworthy and professional
- Comfortable taking responsibility and leading from the front
Timeline
Traffic Control Officer / Site Supervisor
MIDDLE TENNESSEE TRAFFIC MANAGEMENT
01.2022 - 12.2024
Manager of Operations
ALICITY IRRIGATION & BIO POND DEVELOPMENT
11.2021 - 05.2022
Supervisor of Operations
OUTDOOR LIGHTING PERSPECTIVES
08.2018 - 09.2020
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Security Officer
VANDERBILT UNIVERSITY / VANDERBILT UNIVERSITY MEDICAL CENTER
Armed Security Officer
ARCH ANGEL PROTECTIVE SERVICES