Ronald Worsley Sr
Macon,Georgia
Summary
Skilled Armed Security Officer with knowledge of prevention strategies, investigative techniques and detainment procedures. Bringing superior work ethic and skills in observation. Vigilant security professional experienced in working independently to uphold tight security for numerous facilities. Proficient in detecting and investigating violations, working with law enforcement agencies and rendering aid to distressed individuals. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Armed Security Officer
Sukar&Sons
01.2020 - Current
- Controlled access to property to secure facility and grounds from unauthorized entry.
- Completed full building and grounds patrols to spot and investigate concerns.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
Field Manager /Armed Security Officer
Dynamic Security Inc
01.2014 - 02.2022
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Responded quickly to incidents and assessed active situations for security concerns.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Wrote reports detailing visitors, incidents, and resolutions.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
- Examined doors, windows and gates to verify security.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Completed full building and grounds patrols to spot and investigate concerns.
Security Supervisor
Southern Protection Agency
01.2021 - 11.2021
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted regular patrols of facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
Customer Service Manager
US Postal Service
05.1998 - 05.2010
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
Education
No Degree - Electrical Engineering
New Jersey Institute of Technology
Newark, NJHigh School Diploma -
Lincoln High School
Jersey City, NJ06.1990
Skills
- Detailed Activity Logs
- Law Enforcement Support
- Crisis Situations
- Armed Security Guard Certification
- Visitor Tracking
- Weapons Protection
- Preventing Incidents
- Disturbance Investigation
- Security Operations Experience
- Asset Protection
- Investigate Incidents
- Safety and Security
- Attentive and Observant
- Employee and Visitor Screening
- Assigned Site Patrol
- Conflict De-Escalation
- Guest Relations
- Report Writing
- Personal Restraint
- Staff Assistance
Timeline
Security Supervisor
Southern Protection Agency
01.2021 - 11.2021
Armed Security Officer
Sukar&Sons
01.2020 - Current
Field Manager /Armed Security Officer
Dynamic Security Inc
01.2014 - 02.2022
Customer Service Manager
US Postal Service
05.1998 - 05.2010
No Degree - Electrical Engineering
New Jersey Institute of Technology
High School Diploma -
Lincoln High School
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