Jonathan Henderson
Dallas
Summary
Strategic Account Executive expert with over 20 years of experience driving results across public and private sectors. Proven leader skilled in building systems, data, and engineering programming, installation, and sales with a consistent record of exceeding revenue goals and forging long-term client relationships. Adept at navigating complex systems and delivering consultative solutions across education, healthcare, commercial, and government sectors. Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Technical Services Account Manager
McKinstry
10.2023 - Current
- Deliver consultative BAS, SaaS, and energy services to K-12, higher-ed, healthcare, and municipal clients.
- Partner with stakeholders to define scopes, budgets, and outcomes that align with strategic energy goals.
- Collaborate with national teams to influence industry and customer innovation.
- Provide internal training and public engagement at trade shows and forums.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Corporate Account Executive
Smart Buildings Academy
07.2021 - 10.2023
- Spearheaded customer acquisition and partner development at events and direct engagements.
- Expanded brand presence into international markets, OEMs, and system integrator networks.
- Created tailored training solutions and closed enterprise-level partnerships.
BAS Account Executive
LONG Building Technologies
03.2020 - 07.2021
- Managed a pipeline of $20M+ while supporting statewide OEM and design-build opportunities through building automation, software-as-a-service, and data storage sales in 7 western statesin the US.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
BAS Account Executive
CFH Controls
08.2018 - 03.2020
- Introduced direct-to-owner and B2B strategies; implemented CRM and structured sales plans.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
BAS Solutions Specialist
Siemens
06.2016 - 08.2018
- Designed and led multi-million-dollar projects in hyperscale data centers and federal contracts.
- Delivered full lifecycle support across U.S. and international deployments.
Senior Technical Project Manager (Confidential Clients)
Multiple Federal & Private Sector Projects
07.2007 - 06.2016
- Delivered mission-critical BAS, SaaS, Energy as a Service , Data Storage, and HVAC control strategies to undisclosed government and enterprise clients on a National and Internal level.
- Oversaw multi-site systems integration, software upgrades, retro-commissioning, and energy efficiency optimization.
- Maintained security and regulatory compliance while supporting sensitive infrastructure.
- Applied data-driven decision-making techniques for improved planning and forecasting accuracy in projects.
- Managed cross-functional teams to achieve project goals while fostering a collaborative work environment.
Chief Engineer, Facilities Management
Snohomish County
12.2000 - 07.2007
- Directed BAS/HVAC and energy systems across 55 buildings for 4,000+ staff.
- Led a 30+ person facilities team in safety, diversity, operations, and compliance.
- Mentored junior engineers, providing guidance on best practices and technical expertise for professional growth.
- Reduced equipment downtime through proactive preventive maintenance and timely repairs, ensuring smooth operations.
- Managed budgets for engineering projects, making strategic decisions to optimize resources while maintaining quality standards.
Education
Energy & Facilities Management -
Lake Washington Technical College
01.2003
Associate of Science -
Renton Technical College
01.2004
Associate of Science -
Oregon State University
01.2006
Certified Energy Manager (CEM) -
Institute of Energy Professionals
01.2015
Building Operator Certification -
Northwest Energy Efficiency Alliance
01.2007
Skills
- Strategic Account Management
- Technical Sales & Solution Selling
- Team Leadership & Mentoring
- Federal & Confidential Projects
- OEM & Channel Partnerships
- Energy Efficiency & Controls
- CRM & Sales Strategy Development
- Account management
- Teamwork and collaboration
- Client relations
- Relationship building
- Strategic planning
Certification
- Siemens: BACnet, PPCL Programming, Desigo DXR, Network Security
- EPA Refrigeration Certification
- Trane IntelliPak Rooftop Service
- Reveal, Coppertree,Skyspark SaaS Platform Certification
- Web / Cloud Storage / IT Cyber Security
- Metasys Extended Architecture, Johnson Controls
- Advanced Hydronic Systems – Bell & Gossett
- Steam Engineering
- Limited Energy Electrical Certification
Timeline
Technical Services Account Manager
McKinstry
10.2023 - Current
Corporate Account Executive
Smart Buildings Academy
07.2021 - 10.2023
BAS Account Executive
LONG Building Technologies
03.2020 - 07.2021
BAS Account Executive
CFH Controls
08.2018 - 03.2020
BAS Solutions Specialist
Siemens
06.2016 - 08.2018
Senior Technical Project Manager (Confidential Clients)
Multiple Federal & Private Sector Projects
07.2007 - 06.2016
Chief Engineer, Facilities Management
Snohomish County
12.2000 - 07.2007
Associate of Science -
Oregon State University
Energy & Facilities Management -
Lake Washington Technical College
Associate of Science -
Renton Technical College
Certified Energy Manager (CEM) -
Institute of Energy Professionals
Building Operator Certification -
Northwest Energy Efficiency Alliance
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