Jonathan Hernandez
Harrisburg,PA
Summary
Accomplished in diversifying training programs and expanding course offerings to handle larger numbers of enrollees. Well-versed in developing courses for new topics and adjusting existing classes to meet changing demands. Hardworking and disciplined leader with advanced conflict resolution skills, good organizational abilities and proactive approach.
Overview
3
3
years of professional experience
2007
2007
years of post-secondary education
Work History
Training Manager/Line Cook
Burger King
Harrisburg, Pennsylvania
02.2022 - 10.2024
- Developed training programs for new staff at fast-paced restaurant environment.
- Facilitated onboarding sessions for employees to ensure compliance with company standards.
- Conducted regular training workshops on customer service and operational procedures.
Dishwasher/line cook
Millworks restaurant and brewery
Harrisburg, PA
10.2021 - 02.2022
- Maintained cleanliness of dishes, utensils, and kitchen equipment promptly.
- Operated industrial dishwashing machines efficiently and safely.
- Assisted kitchen staff by organizing clean dishes for quick access.
- Restocked kitchen supplies to ensure smooth operation during busy hours.
- Disposed of waste and recyclables according to environmental guidelines.
- Collaborated with team members to maintain a positive work environment.
- Followed all safety protocols to ensure a clean and safe workspace.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
Housekeeper
Crowne Plaza hotel
Harrisburg, PA
05.2021 - 08.2021
- Cleaned and sanitized guest rooms following hotel standards.
- Replenished supplies and amenities in guest bathrooms and common areas.
- Managed laundry operations, ensuring proper cleaning of linens and towels.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
Education
Liberty Highschool
Bethlehem , PaCertified Mason/22 Years Of Cooking Experiences And Customer Support - Masonry/culinary Arts
Bethlehem Area Vocational Technical School
Bethlehem, PASkills
- Employee training
- Onboarding facilitation
- Customer service
- Training program development
Languages
Spanish
Professional
English
Beginner
Timeline
Training Manager/Line Cook
Burger King
02.2022 - 10.2024
Dishwasher/line cook
Millworks restaurant and brewery
10.2021 - 02.2022
Housekeeper
Crowne Plaza hotel
05.2021 - 08.2021
Liberty Highschool
Certified Mason/22 Years Of Cooking Experiences And Customer Support - Masonry/culinary Arts
Bethlehem Area Vocational Technical School