Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Hess

Zebulon,NC

Summary

Developed strong communication and interpersonal skills while working in a job requiring fast-paced customer service. Demonstrated the ability to manage multiple tasks simultaneously while still providing every guest the best possible service. Completed tasks and overcame challenges alongside my coworkers, which built my teamwork skills. Ready to transition into a new field where these skills can be effectively applied and further developed.

Overview

3
3
years of professional experience

Work History

Front of House Employee

Chick-fil-a
09.2022 - Current
  • Maintained a clean and welcoming environment for guests.
  • Handled complex situations and maintained excellent service standards even during the busiest hours of operation.
  • Provided customers with attentive service and addressed any questions or concerns in a timely manner.
  • Shifted between numerous positions depending on where I was needed the most.
  • Performed closing tasks in a timely manner, ensuring the restaurant was in the best shape and prepared for operations each day.

Education

High School Diploma -

Franklin Academy High School
Wake Forest, NC
06-2024

No Degree - Criminal Justice

Appalachian State University
Boone, NC
05-2028

Skills

  • Strong work ethic
  • Customer service
  • Team collaboration
  • Problem-solving
  • Clear communication

Timeline

Front of House Employee

Chick-fil-a
09.2022 - Current

High School Diploma -

Franklin Academy High School

No Degree - Criminal Justice

Appalachian State University

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Jonathan Hess