Jonathan Hicks
Harvey,LA
Summary
I'm a college graduate of Dillard University. My major was Urban Studies and Public Policy. I best believe that my learning abilities, and relevant studies will make me the perfect candidate for any position.
Overview
8
8
years of professional experience
Work History
Fleet Driver
Avis Budget Group
Kenner, LA
02.2024 - Current
- Provided customer service to passengers by being courteous and helpful during travel.
- Responsible for the safe transportation of passengers and goods to various destinations in a timely manner.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Communicated with dispatchers regarding any issues or delays encountered on route.
DSP Supervisor
Arc Of Greater New Orleans
Metairie, LA
01.2023 - 02.2024
- Assist with the daily operation of the sorting room as a supported employment worksite for individuals with intellectual disabilities.
- Completing all service documentation within established policy/procedure guidelines.
- Supervise warehouse operations by permanent bead crew and seasonal staff, including daily cleaning of warehouse and sorting room spaces.
- Ensure comfort, safety, and quality experience of Arc participants through the maintenance of clean, tidy, and safe environments in warehouses, sorting room, and bead store.
Airbnb Host
IJJ Properties
New Orleans, LA
01.2017 - 04.2022
- Greeted guests upon arrival and provided information about the property and local area.
- Organized and maintained a clean, safe, and inviting environment for guests.
- Maintained an organized system for tracking bookings, payments, cancellations, reviews.
- Answered telephones to assist customers and resolve issues.
Wheelchair Agent
Bags.Inc
Kenner, LA
02.2018 - 12.2019
- Assisted passengers with TSA checkpoint screenings.
- Read boarding paperwork to identify international and domestic flight information, special service requests, names, and dates to help special needs passengers locate the correct gate.
- Greeted customers, answered questions and discussed services.
- Helped customers enter airplane, locate seat and stow luggage.
- Pushed wheelchairs with passengers through terminal and gate areas to ease transport.
Education
Bachelor of Science - Urban Studies & Public Policy
Dillard University
New Orleans, LA05.2022
Skills
- Time Management
- Organized
- Hardworking
- Team Player
- Customer Support
- Multitasking
- Customer Service
Timeline
Fleet Driver
Avis Budget Group
02.2024 - Current
DSP Supervisor
Arc Of Greater New Orleans
01.2023 - 02.2024
Wheelchair Agent
Bags.Inc
02.2018 - 12.2019
Airbnb Host
IJJ Properties
01.2017 - 04.2022
Bachelor of Science - Urban Studies & Public Policy
Dillard University