Michael Quattromani Sr
AAA Northeast
Westerly,RI
Results-driven Fleet Driver with AAA Northeast, skilled in safe driving practices and exceptional customer service. Demonstrated ability to enhance customer satisfaction through effective communication and prompt roadside assistance. Proven track record in accident prevention and logbook management, ensuring efficient and safe transportation for members.
14
years of professional experience
Skills
Safe driving practices
Logbook management
Defensive driving
Accident prevention
Basic mechanical repair
Customer service
Time management
Attention to detail
Work History
Fleet Driver
14 Years 5 Months
AAA Northeast - Providence RI 02904 | 05.2012 - Current
- Transported members safely to designated destinations while following traffic laws and defensive driving practices.
- Completed pre-trip and post-trip vehicle inspections to confirm roadworthiness and report maintenance issues.
- Assisted stranded motorists with prompt roadside response and coordinated service needs through dispatch communication.
- Documented trip details, mileage, and vehicle conditions accurately for fleet records and accountability.
- Maintained clean, organized vehicle interiors and exteriors to support professional member service standards.
- Navigated assigned routes efficiently using GPS, maps, and dispatch instructions to reduce delays.
- Communicated clearly with members, dispatchers, and service teams to coordinate timely transportation support.
- Followed AAA Northeast safety procedures and customer service expectations during all driving assignments.
- Continuously improved personal driving skills through additional training, certifications, and adherence to industry best practices.
- Increased customer satisfaction by providing professional service, prompt communication, and addressing concerns in a timely manner.
Education
GED
Westerly Adult Education - Westerly, RI
06.2024
Volunteer Fire Fighter for 25yrs
I have been a Fire Fighter for more than Twenty Five years. I have allows thrived helping anyone in need. I have been leading other volunteers in proper procedures and protocols to successfully maintain order during active fire calls. To maintain order and control during active fire activities to keep everyone safe and help any victims in need.
Timeline
Fleet Driver
AAA Northeast
05.2012 - CurrentRead more
Westerly Adult Education - GED,
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