Jonathan Hiibel
Desert Hot Springs,CA
Summary
Experienced leader with a passion for collaborating with teams to exceed goals. Proven track record of driving team performance and fostering a culture of excellence. Skilled at empowering individuals to showcase their capabilities effectively. Dedicated to making a positive impact in any organization.
Overview
6
6
years of professional experience
Work History
Store Manager
Out West Trading Co
Palm Springs, California, United States
07.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Store Manager
Lolli & Pops
Palm Springs, CA
05.2021 - 08.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Assistant Manager
Jacksons Food Stores
Washington, United States
09.2020 - 05.2021
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Program Coordinator
Lutheran Social Service of Minnesota
Minnesota, United States
03.2019 - 09.2020
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Cultivated a collaborative work culture by encouraging open communication channels among team members which led increased job satisfaction rates amongst employees.
- Participated and led staff and clients in regular safety training and maintained a strong commitment to health and environmental protection throughout all field activities.
Education
Bachelor of Arts - BA - Communication Sciences and Disorders
Western Washington University
Bellingham, WA01.2010
High School Diploma - undefined
Auburn Senior High School
06.2004
Skills
- Customer service
- Customer relations
- Multitasking and organization
- Team leadership
- Inventory management
- Employee Safety Training
- OSHA Safety Training
- Staff training and development
Accomplishments
- Increased sales by 10.7% in Q1 2025 vs. Q1 2024 through effective merchandising and training of products and materials.
- 100% employee retention for the 3 years.
- Less than 1% shrink/discrepancies in inventory for 2024.
- Previous experience in training the use of Hearing Protection and Occupational Noise Safety in the Workplace.
Timeline
Store Manager
Out West Trading Co
07.2022 - Current
Store Manager
Lolli & Pops
05.2021 - 08.2022
Assistant Manager
Jacksons Food Stores
09.2020 - 05.2021
Program Coordinator
Lutheran Social Service of Minnesota
03.2019 - 09.2020
High School Diploma - undefined
Auburn Senior High School
Bachelor of Arts - BA - Communication Sciences and Disorders
Western Washington University