Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jonathan Hiibel

Desert Hot Springs,CA

Summary

Experienced leader with a passion for collaborating with teams to exceed goals. Proven track record of driving team performance and fostering a culture of excellence. Skilled at empowering individuals to showcase their capabilities effectively. Dedicated to making a positive impact in any organization.

Overview

6
6
years of professional experience

Work History

Store Manager

Out West Trading Co
07.2022 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

Store Manager

Lolli & Pops
05.2021 - 08.2022
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

Assistant Manager

Jacksons Food Stores
09.2020 - 05.2021
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Program Coordinator

Lutheran Social Service of Minnesota
03.2019 - 09.2020
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Cultivated a collaborative work culture by encouraging open communication channels among team members which led increased job satisfaction rates amongst employees.
  • Participated and led staff and clients in regular safety training and maintained a strong commitment to health and environmental protection throughout all field activities.

Education

Bachelor of Arts - BA - Communication Sciences and Disorders

Western Washington University
Bellingham, WA
01.2010

High School Diploma - undefined

Auburn Senior High School
06.2004

Skills

  • Customer service
  • Customer relations
  • Multitasking and organization
  • Team leadership
  • Inventory management
  • Employee Safety Training
  • OSHA Safety Training
  • Staff training and development

Accomplishments

  • Increased sales by 10.7% in Q1 2025 vs. Q1 2024 through effective merchandising and training of products and materials.
  • 100% employee retention for the 3 years.
  • Less than 1% shrink/discrepancies in inventory for 2024.
  • Previous experience in training the use of Hearing Protection and Occupational Noise Safety in the Workplace.

Timeline

Store Manager

Out West Trading Co
07.2022 - Current

Store Manager

Lolli & Pops
05.2021 - 08.2022

Assistant Manager

Jacksons Food Stores
09.2020 - 05.2021

Program Coordinator

Lutheran Social Service of Minnesota
03.2019 - 09.2020

High School Diploma - undefined

Auburn Senior High School

Bachelor of Arts - BA - Communication Sciences and Disorders

Western Washington University

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