Jonathan Hosier
Smyrna,GA
Summary
Customer-focused Retail Sales Associate recognized for high productivity and efficient task completion. Possess specialized skills in customer service, inventory management, and sales techniques. Excel in communication, problem-solving, and adaptability to ensure positive shopping experiences and meet sales goals.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
AutoZone
Smyrna, Georgia
06.2025 - Current
- Operated cash register and processed customer transactions, ensuring a seamless checkout experience.
- Handled customer inquiries and resolved issues, enhancing overall customer satisfaction.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Handled customer complaints in a professional manner.
- Maintained composure during conflicts, applying strong problem-solving skills. and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Completed transactions in an efficient manner while providing excellent customer service.
- Demonstrated knowledge of store products and services.
- Provided product knowledge to customers regarding vehicle maintenance.
- Collaborated with team members to ensure store cleanliness and organization.
- Maintained inventory levels and organized stock on the sales floor.
- Replenished stock on shelves to ensure product availability for customers, racks and bins with the latest merchandise and changed signage to promote special items.
- Organized displays to attract customers and promote sales.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Created price tags and merchandise signs for new items.
- Used product knowledge to suggest items to match client needs.
- Trained new employees on store policies and procedures.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Assisted customers in finding automotive parts and accessories.
Education
High School Diploma -
Campbell High School
Smyrna, Georgia05-2026
Skills
- Customer service
- Sales support
- Suggestive selling
- Product knowledge
- Visual merchandising
- Inventory management
- Stock replenishment
- Cash handling
- Store opening and closing
- Employee training
- Teamwork and collaboration
- Verbal and written communication
- Customer engagement
Timeline
Retail Sales Associate
AutoZone
06.2025 - Current
High School Diploma -
Campbell High School