Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Jonathan H. Paull

Eugene,OR

Summary

Customer Service Expert with over 15 years of experience in various retail fields. I have also had management experience as well. Dedicated, Organized, and Intelligent I am confident in my ability to understand new concepts and solve problems. I have worked in multiple job settings. From recommending retail pet food and driving a forklift, to cross selling bank products and referring customers to Personal Bankers I feel confident in my ability to connect with people and help them find a solution to their needs. Skilled Production Worker offering 4 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.

Overview

21
21
years of professional experience

Work History

QC Production Agent

Mountain RoseHerbs
11.2020 - Current
  • Collaborated with cross-functional teams to resolve production issues and improve overall output.
  • Managed inventory levels, ensuring timely replenishment of raw materials and finished goods.
  • Provided training to new hires, promoting a culture of continuous learning and improvement.
  • Maintained open lines of communication between all departments, fostering teamwork and collaboration throughout the organization.
  • Conducted root-cause analysis on product non-conformances, implementing corrective actions as needed.
  • Evaluated production data, identifying trends and opportunities for improvement within the process.
  • Inspected products and machines to maintain quality and efficiency.

Bank Teller

Wells Fargo
08.2016 - 10.2019
  • At Wells Fargo as a Teller I had a very important role
  • Often being the first point of contact with the customer it was my job to help them deposit cash, checks and process other payments on, or for their accounts
  • This often times would present opportunities to inform the customer of services that the bank offers that they benefit from that the customer was unaware of
  • I also had to follow a very strict opening and closing procedure to ensure the safety of Team Members and Bank assets
  • It was typical for me to handle large amounts of cash without any errors
  • As The A.T.M custodian, I had the task of loading the ATM cash each week and then also doing the deposit pull at least once, sometimes 2x per week
  • Daily paper work for all Tellers for storage
  • Training new Team Members and giving coaching feedback, as well as receiving feedback from managers was always a thrill for me
  • Our Branch had a very high client volume but it was always important for me to provide quick, friendly and expert service to every customer

Manager & Assistant Manager

Mini Pet Mart
12.2003 - 06.2016
  • I started my position as a Sales Clerk and Warehouse worker
  • Helping customers find the proper diet, toy, medication or pillow was just a part of my daily routine
  • Stocking shelves and rotating products were key to ensure product freshness and appearance
  • Since I am Forklift certified, I also spent time loading and unloading Semi Trucks multiple times a week
  • I also used a Company van to deliver orders for other Mini Pets and Wholesale sale accounts
  • As a manager my duties included but were not limited to, Interviews, hiring new employees, Job Terminations, making a schedule, training, following a budget

Education

High School -

Junction City High School
01.2002

Skills

  • Deadline-oriented
  • Process Documentation
  • Maintenance Coordination
  • Production Scheduling
  • Strong Work Ethic
  • Positive Attitude
  • Teamwork and Communication
  • Attention to Detail
  • Picking and Packing
  • Problem-solving abilities
  • Reliability
  • Adaptability and Flexibility

Volunteer Experience

  • 2018, Habitat for Humanity House build, Harrisburg, Oregon
  • 2016, Oregon Solve Beach & River Clean Up, Alton Baker Park, Eugene, Oregon
  • 2017, Oregon Solve Beach & River Clean Up, Alton Baker Park, Eugene, Oregon

Timeline

QC Production Agent

Mountain RoseHerbs
11.2020 - Current

Bank Teller

Wells Fargo
08.2016 - 10.2019

Manager & Assistant Manager

Mini Pet Mart
12.2003 - 06.2016

High School -

Junction City High School
Jonathan H. Paull