Lilia Soria
Bushkill,PA
Summary
Proven leader in Quality Assurance and Control at Y Internacional, I elevated product quality and efficiency by pioneering process improvements and fostering a culture of continuous improvement. Skilled in problem-solving and team leadership, I significantly reduced error rates and enhanced customer satisfaction through meticulous QA processes and effective staff training.
Overview
3
3
years of professional experience
Work History
Quality Control (QC)
Y Internacional
1170 Valley Brook Ave, Lyndhurst, NJ
06.2024 - Current
- Assisted in root cause analysis investigations for non-conforming products, contributing valuable insights and recommendations for corrective actions.
- Streamlined communication between departments, resulting in improved issue resolution and faster response times.
- Identified opportunities for process improvements through careful analysis of inspection data and trends, leading to more effective quality control measures.
- Improved product quality by conducting thorough inspections and identifying defects in materials.
- Collaborated with production team to develop new procedures for reducing manufacturing errors and increasing overall product quality.
- Enhanced efficiency of quality control processes through systematic organization and accurate recordkeeping.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Inspected items and compared against standards to meet regulatory requirements.
Quality Assurance Lead
Y International USA
1170 Valley Brook Ave, Lyndhurst, NJ
03.2021 - Current
- Mentored junior team members in quality assurance best practices, fostering a culture of continuous improvement.
- Implemented continuous improvement initiatives within the QA team to elevate performance levels consistently across projects over time.
- Collaborated with cross-functional teams to ensure seamless integration of QA efforts into product development lifecycle.
- Performed internal audits to maintain operating procedure and regulatory standards compliance.
- Identified process gaps and implemented corrective actions, resulting in higher efficiency and reduced error rates.
- Improved customer satisfaction with high-quality products through meticulous QA processes.
- Coached and motivated Number-person QA team to develop competencies.
- Streamlined the QA workflow by automating repetitive tasks, increasing overall efficiency.
- Led root cause analysis efforts for major defects, preventing reoccurrence and improving overall product stability.
Education
Guatemala
Guatemala Skills
- Deadline-oriented
- Customer Service
- Warehouse Operations
- Problem-solving skills
- Relationship Building
- Sampling
- Detail Oriented
- Production Optimization
- Team Leadership
- Team Collaboration
- Attention to Detail
- Quality Issue Identification
- Safety Compliance
- Adaptability and Flexibility
- Staff Training
Timeline
Quality Control (QC)
Y Internacional
06.2024 - Current
Quality Assurance Lead
Y International USA
03.2021 - Current
Guatemala