Summary
Overview
Work History
Education
Skills
Timeline
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Lilia Soria

Bushkill,PA

Summary

Proven leader in Quality Assurance and Control at Y Internacional, I elevated product quality and efficiency by pioneering process improvements and fostering a culture of continuous improvement. Skilled in problem-solving and team leadership, I significantly reduced error rates and enhanced customer satisfaction through meticulous QA processes and effective staff training.

Overview

3
3
years of professional experience

Work History

Quality Control (QC)

Y Internacional
06.2024 - Current
  • Assisted in root cause analysis investigations for non-conforming products, contributing valuable insights and recommendations for corrective actions.
  • Streamlined communication between departments, resulting in improved issue resolution and faster response times.
  • Identified opportunities for process improvements through careful analysis of inspection data and trends, leading to more effective quality control measures.
  • Improved product quality by conducting thorough inspections and identifying defects in materials.
  • Collaborated with production team to develop new procedures for reducing manufacturing errors and increasing overall product quality.
  • Enhanced efficiency of quality control processes through systematic organization and accurate recordkeeping.
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Inspected items and compared against standards to meet regulatory requirements.

Quality Assurance Lead

Y International USA
03.2021 - Current
  • Mentored junior team members in quality assurance best practices, fostering a culture of continuous improvement.
  • Implemented continuous improvement initiatives within the QA team to elevate performance levels consistently across projects over time.
  • Collaborated with cross-functional teams to ensure seamless integration of QA efforts into product development lifecycle.
  • Performed internal audits to maintain operating procedure and regulatory standards compliance.
  • Identified process gaps and implemented corrective actions, resulting in higher efficiency and reduced error rates.
  • Improved customer satisfaction with high-quality products through meticulous QA processes.
  • Coached and motivated Number-person QA team to develop competencies.
  • Streamlined the QA workflow by automating repetitive tasks, increasing overall efficiency.
  • Led root cause analysis efforts for major defects, preventing reoccurrence and improving overall product stability.

Education

Guatemala
Guatemala

Skills

  • Deadline-oriented
  • Customer Service
  • Warehouse Operations
  • Problem-solving skills
  • Relationship Building
  • Sampling
  • Detail Oriented
  • Production Optimization
  • Team Leadership
  • Team Collaboration
  • Attention to Detail
  • Quality Issue Identification
  • Safety Compliance
  • Adaptability and Flexibility
  • Staff Training

Timeline

Quality Control (QC)

Y Internacional
06.2024 - Current

Quality Assurance Lead

Y International USA
03.2021 - Current

Guatemala

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Lilia Soria