Trilingual and driven finance student with hands-on experience in customer service, leadership, and operations. Known for strong work ethic, adaptability, and a passion for helping others.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Adventure Guide
Go Ape Zip Line & Treetop Adventure
Sugar Land, TX
05.2025 - Current
Guided guests through treetop obstacle courses, zip lines, and Tarzan swings with clear instructions.
Conducted harness fittings and safety briefings, emphasizing confidence and attention to detail.
Responded swiftly to challenges, assisting guests in overcoming fears for a smooth experience.
Promoted environmental awareness and park stewardship during guest interactions.
Maintained high energy and positivity in all weather conditions to ensure guest satisfaction.
Receptionist
Therapeutic Thai Massage
Sugar Land, TX
05.2025 - Current
Handled scheduling, phone calls, and front desk operations for 200+ weekly clients.
Ensured smooth communication between clients and therapists.
Processed payments, manage appointments, and maintain a welcoming environment.
Ticket Sales Supervisor
Jiu-Jitsu World League
Houston, TX
01.2024 - Current
Supervise ticketing for large martial arts events with 1000+ attendees.
Train and guide staff to ensure fast and friendly customer service.
Soccer Coach
Propel Futsal & Soccer Academy
Missouri City, Texas
01.2024 - 02.2025
Coached and mentored over 30 youth athletes, ages 6-14, enhancing skill development and teamwork.
Led three competitive teams to successful seasons, increasing win rates significantly.
Developed well-coordinated practice schedules to prepare athletes for games effectively.
Evaluated player performance during practices and games to identify improvement areas.
Barista & Cashier
Coco Crepes & Coffee
Sugar Land, TX
06.2023 - 12.2023
Managed inventory to ensure uninterrupted service for high customer satisfaction.
Trained 5+ new staff on beverage preparation and customer service techniques.
Education
Bachelor of Business Administration - Finance (Intended)
Abilene Christian University
Abilene, TX
05.2029
High School Diploma -
William P. Clements High School
Sugar Land, TX
05.2025
Skills
Trilingual communication
Customer Service Excellence
Leadership & Mentorship
Event & Operations Support
Problem Solving & Adaptability
Organizational Skills
Time management
Self motivation
Active listening
Certification
Microsoft Office Specialist: Word & Powerpoint Expert
Food Handler Certification
Bi-District Soccer Champion - Varsity Team, 2025 season
Team Captain - CHS Men’s Soccer (2023-2025)
Languages
Portuguese - Native Proficiency, Spanish - Professional Working Proficiency, English - Fluent
Languages
Portuguese
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Adventure Guide
Go Ape Zip Line & Treetop Adventure
05.2025 - Current
Receptionist
Therapeutic Thai Massage
05.2025 - Current
Soccer Coach
Propel Futsal & Soccer Academy
01.2024 - 02.2025
Ticket Sales Supervisor
Jiu-Jitsu World League
01.2024 - Current
Barista & Cashier
Coco Crepes & Coffee
06.2023 - 12.2023
Bachelor of Business Administration - Finance (Intended)