Jonathan Jackson
Lilburn,Ga
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. A dependable person with a strong work ethic with exceptional communication skills. Eager to contribute to a dynamic team and support organizational goals. Driven by a passion for continuous learning and successfully navigating through adversity.
Overview
9
9
years of professional experience
Work History
Team Lead Supervisor
Publix
07.2025 - Current
- Trained new staff in relevant processes and procedures
- Ensured compliance with company policies and industry regulations to maintain operational standards
- Monitoring warehouse performance and implementing process improvements
- Ensuring orders are processed accurately and delivered on time
- Reviewed completed work to verify consistency, quality, and conformance
- Checked inventory and tracked discrepancies to maintain accurate stock levels
- Call and maintain shipping manifest accuracy
- Package, label, and wrap orders securely for shipment
- Safely operate warehouse equipment
- Build and stage completed orders on pallets in the designated shipping area
- Locate and retrieve specified products from warehouse shelves and racks
Sales Representative
Local Roof Exports
05.2025 - 04.2026
- Meet or exceed monthly and annual sales targets
- Followed up with prospective clients on quotes to enhance conversion opportunities
- Present honest, value-driven solutions with confidence
- Educated customers on restoration and insurance processes to facilitate informed decision-making
- Present product features, benefits, pricing, and promotions
- Coordinated and scheduled client appointments to effectively discuss services offered
- Track customer information, activities, leads opportunities in CRM system
- Work in assigned neighborhoods or territories to explain roof inspection services
- Worked collaboratively on team projects to achieve common goals
- Engaged in teamwork both in office and outdoor settings to complete projects
- Perform roof inspections and create video assessments for homeowners
Inside Sales
Specturum
02.2023 - 10.2025
- Acquired new residential and business customers, contributing to revenue growth.
- Meeting or exceeding sales quotas
- Managed inbound inquiries and outbound sales calls to engage prospects, address questions, and identify purchasing opportunities
- Explained product features, pricing, promotions, and service benefits to help customers make informed purchasing decisions
- Resolved customer needs and technical issues to ensure smooth service experience.
- Assisted in training new personnel on inside sales techniques.
- Follow up on orders and to verify installation readiness
- Processed customer payments accurately at point of sale
- Maintain store inventory and cleanliness and displays
Cordinator
Office Depot/veyer
04.2024 - 06.2025
- Coordinated daily operations, schedules, and administrative tasks to ensure efficient workflow and timely completion of projects
- Coordinated communication between drivers, suppliers, customers, and internal departments to facilitate smooth logistics
- Tracked incoming and outgoing shipments to maintain accurate documentation and streamline operations
- Help improve warehouse processes, productivity, and inventory accuracy
- Tracked inventory records and resolved discrepancies in supply chain databases
- Maintained accurate records, updated databases, and prepared reports to support business operations
- Support supervisors and management with daily operational needs
- Follow company safety procedures and maintain a clean, organized work environment
Landscaper
J&J Lawn Care services
, Georgia
04.2018 - 04.2022
- Assist with installation of patios, walkways, retaining walls, and other outdoor features
- Maintaining lawns and garden to desired length
- Trimming, cutting bushes and trees to enhance the appearance of residential and commercial properties
- Laying down pine straw, gravel and lighting fixtures in a neatly manner
- Fertilizing grass Watering plants and lawns
- Cleanup of leaves and any other debris
- Provided customer service, addressing client concerns and ensuring satisfaction with completed projects
- Help source and build clientele
- Operated and maintained landscaping tools and equipment safely
- Worked collaboratively with team members to complete projects efficiently and meet deadlines
Education
Bachelor of Science - Business Administration And Management
GSU Georgia State University
Atlanta Ga05-2026
HS Diploma -
Winder Barrow High School
Winder, Ga05-2022
Skills
- Outbound prospecting
- Time optimization
- Appointment setting
- Critical thinking
- Team leadership
- Active listening
- Customer relationship management
- Attention to detail
- Flexibility
Timeline
Team Lead Supervisor
Publix
07.2025 - Current
Sales Representative
Local Roof Exports
05.2025 - 04.2026
Cordinator
Office Depot/veyer
04.2024 - 06.2025
Inside Sales
Specturum
02.2023 - 10.2025
Landscaper
J&J Lawn Care services
04.2018 - 04.2022
Bachelor of Science - Business Administration And Management
GSU Georgia State University
HS Diploma -
Winder Barrow High School