Jonathan Jacob
Herndon,Virginia
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
2
2
years of professional experience
Work History
Team Member
Dicks Sporting Goods
Sterling, Virginia
10.2023 - Current
- Operated cash registers to process payments from customers.
- Provided customer service support to ensure satisfaction.
- Answered phone calls regarding inquiries about products or services.
- Assisted customers with product selection and ordering process.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Participated in training sessions for new employees when needed.
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
Restaurant Team Member
Panera Bread
Herndon, Virginia
04.2022 - 08.2023
- Provided quality customer service with a friendly attitude.
- Assisted in taking customer orders and providing recommendations.
- Provided exceptional service to high volume of daily customers.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
Associate of Applied Science - Information Technology
Northern Virginia Community College
Annandale, VA06-2027
High School Diploma -
Herndon High School
Herndon, VA06-2023
Skills
- Customer Service
- Complaint resolution
- Cash Handling
- Following Instructions
- Heavy Lifting
- Decision-making capabilities
- Computer Skills
- Teamwork and Collaboration
- Problem-Solving
- Positive Attitude
Affiliations
- Muay Thai Practitioner
- Gym
- Gaming
Accomplishments
- Varsity Wrestler in High School
- Honor roll student in High School
References
References available upon request.
Timeline
Team Member
Dicks Sporting Goods
10.2023 - Current
Restaurant Team Member
Panera Bread
04.2022 - 08.2023
Associate of Applied Science - Information Technology
Northern Virginia Community College
High School Diploma -
Herndon High School