Jonathan Jang
Fullerton,CA
Overview
4
4
years of professional experience
Work History
Student Volunteer
SOMANG Society
Anaheim, CA
04.2019 - 05.2023
- Volunteered over 1000 cumulative hours at a daycare facility for individuals with congenital disorders, providing compassionate care and support.
- Engaged in hands-on care, gaining familiarity with feeding tubes and various methods of nutrient intake, including IV procedures.
Server
CSG
Buena Park, CA
02.2022 - 04.2023
- Demonstrated strong multitasking skills by managing 6 tables, seating approximately 30 people, simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs in an "all-you-can-eat" setting
Customer Service Associate
Valvoline Instant Oil
Yorba Linda, CA
12.2021 - 10.2022
- Helped more than 50 customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Accelerated EMT Course -
West Coast EMT
Anaheim, CA05.2024
High School Diploma -
Troy High School
Fullerton, CA05.2022
Skills
- Strong interpersonal skills
- Ability to remain calm and focused under stressful conditions
- Inventory management
- Social interaction
- Telephone Etiquette
Certifications:
- State/National Certified Emergency Medical Technician (EMT)-2024
- CPR and Basic Life Support (BLS)-2024
- Congressional Award-2022
- Presidential Award-2020
Hobbies
Favorite TV shows: The Boys, Black Mirror, Nat Geo, and Sherlock
Timeline
Server
CSG
02.2022 - 04.2023
Customer Service Associate
Valvoline Instant Oil
12.2021 - 10.2022
Student Volunteer
SOMANG Society
04.2019 - 05.2023
Accelerated EMT Course -
West Coast EMT
High School Diploma -
Troy High School