Jonathan Jones
Old Hickory,TN
Summary
Lift truck certification
F endorsement LIcense to haul 15 passangers
Overview
18
18
years of professional experience
Work History
Professional Window Cleaner
K2 Window Cleaners
Cottontown, TN
05.2021 - Current
- Enhanced customer satisfaction by providing thorough window cleaning services for residential and commercial clients.
- Increased client retention by consistently delivering high-quality workmanship and maintaining a professional demeanor.
- Reduced streaks and residue on windows by utilizing appropriate cleaning techniques and industry-standard equipment.
- Maintained safety standards by adhering to proper ladder usage, harness procedures, and fall protection guidelines.
- Developed strong relationships with clients through open communication channels, addressing concerns promptly, and providing exceptional service quality.
- Conducted regular maintenance checks on equipment to prevent malfunctions during operation, ensuring consistent performance throughout each project.
- Operated specialized machinery such as aerial lifts or water-fed poles proficiently to access hard-to-reach windows safely while minimizing risk factors associated with working at heights.
- Assisted with training and mentoring of new hires, ensuring they adhered to company standards for quality and safety.
- Provided detailed estimates and quotes for potential clients, outlining the scope of work required and timeframes for completion.
- Maintained a clean driving record while transporting equipment and crew members to job sites in company vehicles, reflecting responsibility and professionalism.
- Calculated prices, collected payments and furnished written receipts to support accounting records and help business remain profitable.
- Descended down buildings from bosun chair or on swing stage system to clean elevated areas.
Airport Shuttle Bus Driver
Executive Travel & Parking
Nashville, TN
01.2018 - 10.2022
- Enhanced passenger satisfaction by providing timely and efficient shuttle services between airport terminals and parking lots.
- Assisted passengers with luggage and provided information on flight schedules, terminal locations, and airport facilities.
- Contributed to overall company growth by maintaining a positive reputation for exceptional customer service among passengers.
- Supported team efforts during peak travel times by helping cover additional shifts as needed, ensuring consistent service levels for all passengers.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Maintained clean and neat shuttle for passenger comfort.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
Professional Window Cleaner
Waterman Window Cleaners
Hendersonville, TN
09.2011 - 12.2017
- Enhanced customer satisfaction by providing thorough window cleaning services for residential and commercial clients.
- Increased client retention by consistently delivering high-quality workmanship and maintaining a professional demeanor.
- Reduced streaks and residue on windows by utilizing appropriate cleaning techniques and industry-standard equipment.
- Maintained safety standards by adhering to proper ladder usage, harness procedures, and fall protection guidelines.
- Collaborated with team members to complete large-scale projects in a timely manner while maintaining attention to detail.
- Improved overall appearance of buildings by removing dirt, grime, mold, mildew, bird droppings, and other debris from glass surfaces as part of the window cleaning process.
- Assisted with training and mentoring of new hires, ensuring they adhered to company standards for quality and safety.
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Leveraged ladders, poles, aerial lift equipment and suspended platforms to clean windows and gutters.
- Descended down buildings from bosun chair or on swing stage system to clean elevated areas.
Pizza Delivery Driver
Pizza Hut
Hermitage, TN
05.2006 - 11.2014
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
- Exceeded company expectations for prompt deliveries, resulting in increased repeat business from satisfied customers.
Education
General Studies
Volunteer State Community College
Gallatin, TNHigh School Diploma -
McGavock
Nashville, TN05.2008
Skills
- Customer Service-Oriented
- Professional Appearance
- Expert attention to detail
- Management of both job site work and administrational
Timeline
Professional Window Cleaner
K2 Window Cleaners
05.2021 - Current
Airport Shuttle Bus Driver
Executive Travel & Parking
01.2018 - 10.2022
Professional Window Cleaner
Waterman Window Cleaners
09.2011 - 12.2017
Pizza Delivery Driver
Pizza Hut
05.2006 - 11.2014
General Studies
Volunteer State Community College
High School Diploma -
McGavock