Zaid Avila
San Antonio,TX
Summary
Accomplished entrepreneur and Professional Window Cleaner with a proven track record at Sunny Day Services Window Cleaning, showcasing exceptional customer relations and operational efficiency. Leveraged strong communication skills and Microsoft Excel proficiency to enhance service delivery and streamline inventory management. Achieved significant customer satisfaction through meticulous attention to detail and innovative online advertising strategies.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Professional Window Cleaner
Sunny Day Services Window Cleaning
08.2024 - Current
- Maintained safety standards by adhering to proper ladder usage, harness procedures, and fall protection guidelines.
- Enhanced customer satisfaction by providing thorough window cleaning services for residential and commercial clients.
- Operated specialized machinery such as aerial lifts or water-fed poles proficiently to access hard-to-reach windows safely while minimizing risk factors associated with working at heights.
- Streamlined operations with the implementation of an inventory management system for cleaning supplies, tools, and equipment.
- Boosted efficiency through meticulous scheduling of appointments and accurate route planning for multiple job sites daily.
Business Owner
Sunny Day Services Window Cleaning
08.2024 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
Car Detailer
Avila's Auto Center
06.2023 - 08.2024
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
Volunteer
Cornerstone Church
06.2022 - 06.2024
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Volunteered at church-sponsored outreach events, providing polite, friendly representation.
- Maintained church grounds to upkeep clean, safe and tidy presentation.
- Helped with special events such as Vacation Bible School to coordinate resources, spaces, and schedules.
- Supported Sunday school programming by developing creative lesson plans that engaged children in age-appropriate learning activities.
Education
High School Diploma -
Johnson High School
San Antonio, TX05.2025
Skills
Strong Communication Skills
Customer Service-Oriented
Customer Relations
Attention to Detail
Driven and Determined
Entrepreneurial personality
Relationship Building
Microsoft Outlook, Word, and Excel
Advertising campaign management
Online Advertising Strategies
Accomplishments
- Member of National Honor's Society
- Achieved qualified leads by introducing Facebook Ads for Window Cleaning Services
- Maintained a 4.0 GPA while playing school and club soccer as a student-athlete
- Created a Digital Paid Advertising Website to manage campaigns for Real Estate Businesses
Certification
- Content Marketing Certification (Hubspot)
- Inbound Certification (Hubspot)
- Microsoft Word Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Professional Window Cleaner
Sunny Day Services Window Cleaning
08.2024 - Current
Business Owner
Sunny Day Services Window Cleaning
08.2024 - Current
Car Detailer
Avila's Auto Center
06.2023 - 08.2024
Volunteer
Cornerstone Church
06.2022 - 06.2024
High School Diploma -
Johnson High School
- Content Marketing Certification (Hubspot)
- Inbound Certification (Hubspot)
- Microsoft Word Certification
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