Jonathan Jones
Carencro,LA
Summary
Dynamic Independent Insurance Adjuster with extensive experience at Colonial Claims, specializing in claims investigation and property valuation. Proven track record of enhancing customer satisfaction through effective conflict resolution and accurate settlement negotiations. Skilled in Xactimate and committed to maintaining professional ethics while managing sensitive situations with empathy.
Insurance professional with extensive experience in claim investigations and settlements. Proven ability to navigate complex claims processes and negotiate effectively with all parties involved. Known for teamwork, adaptability, and results-driven approach, bringing problem-solving and negotiation skills to every assignment.
Diligent Flood Adjuster with solid background in independent insurance adjusting. Successfully investigated and assessed numerous claims, ensuring fair and accurate settlements. Demonstrated analytical thinking and excellent communication skills in every case.
Overview
39
39
years of professional experience
Work History
Independent Insurance Adjuster
Colonial Claims
08.2005 - Current
- Conducted site visits to assess the extent of damage and accurately estimate repair costs for proper settlement calculations based upon industry standard guidelines applicable within respective jurisdictional areas where licensed as an Independent Insurance Adjuster
- Assisted in training new adjusters, sharing best practices for efficient case management and successful claim resolutions.
- Attended industry conferences to stay current on emerging trends in the field of insurance adjusting, fostering continuous improvement in my work methods.
- Evaluated policy coverage details using advanced analytical skills to determine appropriate payout amounts accurately without overpayment or underpayment issues arising later on down the line between parties involved within an incident report scenario contextually relevant towards each unique situation encountered daily basis when working as an Independent Insurance Adjuster representing various companies across different states nationwide USA region specific locations accordingly so forth thus far henceforth moving forward hereafter going onwards prior past experience wise speaking terms.
- Improved claim processing efficiency by conducting thorough investigations and timely documentation of property damage.
- Managed sensitive situations with empathy while maintaining professional boundaries during interactions with distraught policyholders.
- Maintained accurate records of all claim activities, ensuring easy access to information for audits and reviews.
- Examined claims forms and other records to determine insurance coverage.
- At this timeframe, I was strictly working nothing but floods starting with Katrina and Rita in Louisiana. Through the years I've worked over 1000 Claims. hurricane Sandy and the latest hurricanes, Ida, Ian, Helene and hurricane Milton.
Independent Insurance Agent.
Self-employed
06.1986 - Current
- Organized regular client outreach initiatives such as seminars and workshops to educate potential customers on insurance products and services offered.
Independent Insurance Adjuster
Brush Country Claims Service
08.1998 - 02.2005
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
- Conducted site visits to assess the extent of damage and accurately estimate repair costs for proper settlement calculations based upon industry standard guidelines applicable within respective jurisdictional areas where licensed as an Independent Insurance Adjuster.
- Provided comprehensive reports to management detailing claim findings, recommendations, and overall performance metrics.
- I worked wind claims at this time and work several Hurricanes, including Hurricane Debby, Michelle, Ivan, Jeanne, Charley, to name a few. I've worked many more.
Education
High School Diploma -
New Iberia Senior High
New Iberia, LA05-1975
Skills
- Claims investigation
- Professional ethics
- Property valuation
- Liability determination
- Advanced computer skills
- Settlement negotiation
- Conflict resolution
- Report writing
- Coverage assessments
- Casualty and property loss
- Policy interpretation
- Property claims
- Property adjusting
- Claims investigations
- Insurance policy coverage expertise
- Insurance policy knowledge
- Xactimate knowledge
Timeline
Independent Insurance Adjuster
Colonial Claims
08.2005 - Current
Independent Insurance Adjuster
Brush Country Claims Service
08.1998 - 02.2005
Independent Insurance Agent.
Self-employed
06.1986 - Current
High School Diploma -
New Iberia Senior High
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