Jonathan Kent
Melbourne,FL
Summary
Seasoned criminal investigator with decorated career in law enforcement dedicated to solving criminal cases. Hardworking and conscientious with high integrity and good clear rates. Skillfully obtain evidence and statements with both modern and traditional policing techniques. Results-oriented law enforcement and investigation specialist with 25 years of experience in coordinating investigations, researching and reviewing case files and conducting interviews. Resourceful leader focused on keeping alert and open perspective during investigations while utilizing expert problem-solving in unlocking complex cases. Successful investigator bringing strong background in casework to position within robust and professional organization.
Overview
23
23
years of professional experience
Work History
Delivery Associate
GNCA Logistics / Amazon
10.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
- Collaborated with team members to meet tight deadlines during peak delivery periods.
- Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Adapted quickly to changing conditions during inclement weather or unexpected road closures, rerouting effectively while minimizing delays.
- Streamlined package handling by organizing parcels for efficient loading and unloading.
- Kept customers informed of any delays or issues with their deliveries, offering solutions when possible.
- Conducted thorough pre-trip inspections on assigned vehicles daily, identifying any repair needs immediately.
- Managed last-mile delivery logistics efficiently, ensuring timely completion of daily routes within specified timelines.
- Stayed current on company policies and industry best practices, attending training sessions as required for continued growth in the role.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Deli Clerk
Costco Wholesale Corp
08.2023 - 09.2024
- Verified products appeared at correct locations in proper quantities.
- Established strong vendor relationships to maintain and support business.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks by size, style, and color.
- Monitored and replenished display inventory and restructured according to available stock.
- Collaborated with store managers to determine best placement for merchandise displays.
CDL Driver / Operations Manager
Swift Transportation
09.2021 - 07.2023
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Conducted efficient cargo transfers to maintain route schedules.
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Dropped and hooked trailers and changed configuration of equipment.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and implemented strategies to maximize customer satisfaction.
- Devised processes to boost long-term business success and increase profit levels.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
- Developed and maintained relationships with external vendors and suppliers.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Analyzed and reported on key performance metrics to senior management.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reduced operational risks while organizing data to forecast performance trends.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Criminal Investigator
Spartanburg County Sheriff's Office
08.2012 - 08.2021
- Testified in court cases to back up case evidence and detail timelines.
- Documented facts and statements gathered from complainants, witnesses and accused persons.
- Obtained and executed search and arrest warrants in full compliance with legal protections.
- Secured evidence from crime scenes, bodies and secondary locations, carefully following sound evidentiary practices and chain of custody requirements.
- Sought out witnesses to obtain information about identifiable violations of local, state or federal statutes.
- Investigated activities such as criminal sexual conduct and child abuse to build solid cases for criminal prosecution.
- Cordoned off scenes to protect evidence and prevent unauthorized access.
- Investigated felony-level crimes in support of district attorney prosecution cases.
- Reported results of investigations with written observations and photographs, and produced final reports.
- Maintained organized records of all information and material pertinent to open investigations.
- Interviewed subjects, targets and witnesses for information verification and corroboration.
- Testified under oath in administrative hearings and criminal court cases.
- Completed comprehensive face-to-face interviews with subjects, neighbors and employers to generate reports to document investigative findings.
- Maintained detailed case log of all cases assigned to monitor progress and completion.
- Ran background checks of individuals to obtain data on character, financial status and personal history.
- Developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence.
- Analyzed and evaluated information to determine appropriate course of criminal prosecution.
- Trained and mentored field investigators and worked with team lead to identify skills, problem areas and opportunities for staff development and improvement.
- Researched and reviewed case files and gathered information to solve crimes.
- Conducted safe and legal inspections and searches of property, vehicles and items.
- Referred cases for potential prosecution to District Attorney's office.
- Wrote accurate and timely reports regarding emergency response calls.
- Collected evidence for trials and prepared displays.
- Completed debriefings for arrested subjects to obtain information pertinent to investigations.
- Collaborated with State and Federal agencies to conduct investigations.
- Conducted stationary and mobile surveillance on individuals being investigated.
- Investigated homicides and suspicious deaths to effectively pursue resolution.
- Trained subordinate officers on investigative techniques and results-driven intelligence operations.
- Verified and authenticated validity and admissibility of evidence and preserved integrity for court hearings.
- Mitigated risk, accurately analyzing and evaluating criminal information while processing crime scenes.
- Coordinated investigations with military and federal law enforcement agencies.
- Investigated homicides and suspicious deaths to point of resolution.
- Created and submitted analytic reports for closed cases.
- Assisted in development of internal and external training presentations.
- Analyzed data, reports and forensic evidence.
- Eliminated process discrepancies by accurately investigating organized crime, homicide, fraud and other major crime cases while preparing, submitting and aiding district attorney prosecution cases.
- Compiled and analyzed information regarding gang members and activities.
- Shortened criminal investigation lead time, executing operational protocol for criminal and non-criminal violations.
Criminal Investigations Detective
Brevard County Sheriff's Office
08.2001 - 08.2012
- Testified in court cases to back up case evidence and detail timelines.
- Conducted interrogations and interviews.
- Documented facts and statements gathered from complainants, witnesses and accused persons.
- Obtained and executed search and arrest warrants in full compliance with legal protections.
- Secured evidence from crime scenes, bodies and secondary locations, carefully following sound evidentiary practices and chain of custody requirements.
- Sought out witnesses to obtain information about identifiable violations of local, state or federal statutes.
- Investigated activities such as homicide and equivical death investigations to build solid cases for criminal prosecution.
- Cordoned off scenes to protect evidence and prevent unauthorized access.
- Interviewed suspects, informants, and witnesses to gain clearer picture of criminal acts and collect statements.
- Prepared detailed reports and affidavits for courts by obtaining information through physical surveillance and thorough investigations.
- Managed investigations and prepared criminal cases for court.
- Executed and obtained search warrants and subpoenas to obtain evidence for resolution of criminal matters.
- Offered advice, guidance and leadership to junior detectives.
- Produced and submitted accurate and detailed reports to complete files and support criminal cases.
- Conducted investigations of suspects and interviewed witnesses to obtain statements.
- Served warrants for individuals and property searches.
- Testified under oath in administrative hearings and criminal court cases.
- Opened investigations into issues brought up by individuals in community.
- Spoke with witnesses, collected descriptions and located persons of interest.
- Managed crime scene investigations by collecting evidence, performing fingerprinting and taking videos and photos of scenes.
- Attended autopsies and took detailed notes on information relevant to case investigations.
- Managed surveillance of individuals, specific properties and events.
- Communicated information on proper procedures, judicial processes and successful strategies for criminal investigations.
- Processed crime scenes and collected substantial evidence to support court cases.
- Bagged evidence carefully and verified submission to proper department.
- Read and evaluated case reports from each detective to assess accuracy and completeness.
- Delegated assignments, set schedules and approved time requests.
- Produced and pursued leads on continual basis.
- Performed undercover work in person or through remote communications.
- Successfully processed hundreds of tips, receiving information and initiating investigation for speedy resolution.
- Liaised with legal staff, prosecutor's office and other federal law enforcement agencies to achieve favorable outcomes.
- Verified and authenticated validity and admissibility of evidence and preserved integrity for court hearings.
- Adhered to agency standards and legal requirements when installing cameras and recording devices.
- Achieved 92% case clearance by efficiently managing investigations, interrogations and evidence collections.
- Supervised 4 investigators per year to gather and analyze sufficient evidence in major crime cases which resulted in average solvability rate of 96%.
Education
Some College (No Degree) - Law Enforcement Certification
Brevard Community College
FloridaSkills
- Identity theft training
- Defensive tactics
- GPS tracking services
- Missing persons investigations
- Homicide investigations
- Evidence collection and preservation
- Crime lab procedures
- Trend evaluations
- Fugitive location and apprehension
- Records handling
- In-depth gang knowledge
- Undercover investigations
- Interrogation expert
- Insurance fraud
- Financial crimes expert
- Gang signs
- Sexually motivated homicide investigations expertise
- Child death / child abuse investigations expertise
- Interrogating suspects
- Research skills
- Skilled interrogator
- Court testimony
- Research abilities
- Federal, state and local laws knowledge
- Street Narcotics Enforcement Unit Training
- Crime prevention
- Report development
- Witness interviews
- Deadline and results-oriented
- Resource management
Timeline
Delivery Associate
GNCA Logistics / Amazon
10.2024 - Current
Deli Clerk
Costco Wholesale Corp
08.2023 - 09.2024
CDL Driver / Operations Manager
Swift Transportation
09.2021 - 07.2023
Criminal Investigator
Spartanburg County Sheriff's Office
08.2012 - 08.2021
Criminal Investigations Detective
Brevard County Sheriff's Office
08.2001 - 08.2012
Some College (No Degree) - Law Enforcement Certification
Brevard Community College