Jonathan Kezy
Romeo,MI
Summary
Seasoned Floor Lead with solid history in coordinating daily operations and staff supervision for retail environments. Strong skills in inventory management, customer service, and team leadership. Proven ability to implement operational improvements that enhance productivity and reduce costs. Demonstrated success in fostering positive work culture while delivering high-quality customer experiences.
Overview
7
7
years of professional experience
Work History
Floor Lead / Floor Manager
Cloud cannabis
Utica, MI
06.2023 - Current
- Monitored inventory levels, restocked shelves as needed, and reported any discrepancies to management.
- Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
- Maintained a safe, clean and organized floor environment.
- Created daily work schedules for staff members according to the needs of the business.
- Improved customer service ratings by developing strong knowledge of company's products and services.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Budtender
315 Cannabis
Detroit, MI
10.2019 - 08.2020
- Weighed, prepared and packaged different types of products
- Answered questions about medicinal and recreational uses and effects and qualities of different strains
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
Assistant Manager
In N Out Hookah And Vape
Shelby, MI
03.2017 - 11.2018
- Developed and maintained relationships with customers and suppliers through account development
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Landscaper Laborer
Evergreen Landscaping Service
Sterling Heights, MI
- Landscaped yards by planting flowers, grass, trees, and bushes
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance
- Operated landscaping equipment with focus on safety and machine longevity.
Education
High School Diploma -
K-12 Online Academic
06.2018
Skills
- Sales and marketing
- Product and service sales
- Written and verbal communication
- Excellent Communication
- Dependable and Responsible
- Active Listening
- Staff Scheduling
- Employee Training
- Cash Handling
- Product Knowledge
- Workplace Safety
Personal Information
Title: Bud tender
Languages
- English
- Arabic
Timeline
Floor Lead / Floor Manager
Cloud cannabis
06.2023 - Current
Budtender
315 Cannabis
10.2019 - 08.2020
Assistant Manager
In N Out Hookah And Vape
03.2017 - 11.2018
Landscaper Laborer
Evergreen Landscaping Service
High School Diploma -
K-12 Online Academic
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