Proficient in analyzing fulfillment metrics to implement process improvements and cultivate teamwork, guaranteeing timely order processing and exceptional customer satisfaction.
Overview
13
13
years of professional experience
Work History
Fulfillment Supervisor
Comoto Holdings Inc
Lawnside, New Jersey
01.2014 - Current
Optimized inbound operations, resulting in improved workflow effectiveness.
Encouraged team to exceed performance benchmarks with efficient and accurate material handling.
Coordinated communication between departments to streamline processes.
Resolved customer inquiries regarding shipping status and delivery issues.
Analyzed fulfillment metrics to identify areas for process improvement and efficiency gains.
Supervised daily fulfillment operations to ensure timely order processing.
Implemented process improvements to enhance workflow efficiency in the warehouse.
Produce Associate
Bottom Dollar
Philadelphia, New York
03.2013 - 01.2014
Inspected incoming shipments for quality and freshness before stocking shelves.
Assisted customers with product selection and provided knowledgeable service.
Conducted regular stock rotations to minimize spoilage and maintain freshness.
Lifted heavy boxes of produce when required during stocking activities.