Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Lacend

Philadelphia,PA

Summary

Proficient in analyzing fulfillment metrics to implement process improvements and cultivate teamwork, guaranteeing timely order processing and exceptional customer satisfaction.

Overview

13
13
years of professional experience

Work History

Fulfillment Supervisor

Comoto Holdings Inc
Lawnside, New Jersey
01.2014 - Current
  • Optimized inbound operations, resulting in improved workflow effectiveness.
  • Encouraged team to exceed performance benchmarks with efficient and accurate material handling.
  • Coordinated communication between departments to streamline processes.
  • Resolved customer inquiries regarding shipping status and delivery issues.
  • Analyzed fulfillment metrics to identify areas for process improvement and efficiency gains.
  • Supervised daily fulfillment operations to ensure timely order processing.
  • Implemented process improvements to enhance workflow efficiency in the warehouse.

Produce Associate

Bottom Dollar
Philadelphia, New York
03.2013 - 01.2014
  • Inspected incoming shipments for quality and freshness before stocking shelves.
  • Assisted customers with product selection and provided knowledgeable service.
  • Conducted regular stock rotations to minimize spoilage and maintain freshness.
  • Lifted heavy boxes of produce when required during stocking activities.

Education

High School Diploma -

Community Academy Of Philadelphia Charter School
Philadelphia
06-2010

Skills

  • Order processing
  • Workflow optimization
  • Data analysis
  • Process improvement
  • Logistics coordination
  • Team leadership
  • Problem solving
  • Shipping and receiving
  • Forklift operation
  • Conflict resolution

Timeline

Fulfillment Supervisor

Comoto Holdings Inc
01.2014 - Current

Produce Associate

Bottom Dollar
03.2013 - 01.2014

High School Diploma -

Community Academy Of Philadelphia Charter School
Jonathan Lacend