Jonathan Lara

Oversee the mailroom including:

• Sorting high-priority and standard mail.
• Managing package intake.
• Maintaining a detailed inventory of all mail items using Microsoft Excel.

Leverage Salesforce to:

• Manage, track, and update guest information with accuracy and efficiency.
• Handle client intake and room assignments for new and returning clients.
• Ensure clients are informed of the '60-Day Notice' policy.
• Provide translation services for Spanish-speaking clients to facilitate clear communication with HERRC Management.

• Greeted customers and took orders for coffee drinks, food items, and other beverages.
• Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
• Operated cash registers to process customer payments.
• Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
• Stocked shelves with ingredients needed to make coffee drinks.

• Ensured a safe and structured learning environment by proactively addressing potential issues and fostering a positive atmosphere conducive to student success.
• Supervised and monitored student behavior in various settings, including classrooms, hallways, and playgrounds, to promote safety and adherence to school policies.
• Established and enforced clear rules and procedures to manage student behavior effectively, supporting a focused and respectful classroom environment.
• Provided flexible support by transitioning to other classrooms as needed, ensuring continuity in instruction and student supervision during staff absences or increased demand.

• Conducted comprehensive pre-delivery inspections of vehicles to ensure all mechanical systems, including brakes, engine, and other critical components, were functioning correctly and met safety standards.
• Performed road tests to thoroughly evaluate vehicle performance, identifying any potential operational issues or irregularities that could impact safety or reliability.
• Inspected the condition of interior features, such as seatbelts, carpets, and dashboard lights, to ensure all elements were in proper working order and met quality expectations.
• Documented and reported any significant defects or safety concerns identified during inspections directly to management, facilitating timely resolution and maintaining high-quality service standards.

• Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
• Diagnosed mechanical problems using specialized computer software and diagnostic tools.
• Repaired vehicles according to manufacturer specifications.
• Maintained a clean working environment at all times.

• Prevent theft and disruption of business.
• Responded to alarms, emergencies, and disturbances.
• Observed surveillance cameras for any suspicious activity or intruders.
• Provided customer service assistance to staff and guests in a professional manner.

• Monitored production processes to ensure quality standards were met and documented results of inspections.
• Verified accuracy of product labels, including expiration dates and lot numbers.
• Maintained records of all nonconforming products and completed corrective actions as required.
• Trained new employees on proper use of test equipment and inspection techniques.

• Provided quick and efficient clearing of tables between courses.
• Adhered to sanitation guidelines when handling food and beverage items.
• Bussed and reset tables in an orderly fashion.
• Maintained a friendly attitude towards customers at all times.
• Provided assistance to other bussers or waitstaff when needed.