Jonathan Le
Grand Prairie,TX
Summary
Skilled Technical Business Analyst with record of success breaking down and improving business systems. Collaborates well to test, implement, refine and enhance systems and meet current and expected business needs. Excellent research, reporting and communication strengths developed over a 5+ year career where I wore many hats. I am seeking a new position in a different vertical where I can develop my skillset and provide for my family.
Overview
7
7
years of professional experience
Work History
Technical Business Analyst
Transparent Energy
01.2023 - Current
- Streamlined business processes by identifying inefficiencies and implementing targeted improvements.
- Enhanced system functionality for increased efficiency with comprehensive technical analysis.
- Developed detailed project plans, effectively managing timelines and ensuring timely completion of deliverables.
- Resolved complex technical issues through in-depth investigation and innovative problem-solving techniques.
- Led cross-functional teams to successful project completion, fostering collaboration and driving results.
- Evaluated existing systems for improvement opportunities, resulting in increased performance and reduced costs.
Business Development Manager /Senior Inside Sales Manager
Transparent Energy
07.2018 - 01.2023
- Assisted in Developing and onboarded several platforms including: Hubspot CRM, Sparkplug CRM, Marketo, Reply.io, ZoomInfo.
- Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
- Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Spearheaded initiatives aimed at improving customer retention rates by proactively addressing concerns before they escalated into larger issues.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Business Development Associate
Omnitracs LLC
10.2017 - 02.2018
- Generated leads through cold calling
- Created new business opportunities through cold-calling and marketing campaigns
- Consistently met quarterly/annual goals
- Manage relationships with prospective clients
- Assisted in sales training with new and current employees to improve KPIs
- Developed new marketing plans with marketing department to increase sales.
Commercial Sales Manager / Commercial Sales Specialist
Autozone Incorporated
03.2017 - 10.2017
- Created and maintained relations between Autozone and Commercial Consumer
- Sell products and services to commercial accounts
- Escalated client issues with upper management or customer support team
- Manage Commercial Client Accounts
- Became a product specialist to best assist clients based on their needs
- Provide excellent customer service
- Responsible for operations: sales, delivery, and management of team.
Education
High School Diploma -
Midlothian High School
Midlothian, TX01.2014
Skills
- Business Development
- Strategic Partnerships
- Client Relations
- Market Analysis
- Ability to prioritize and meet deadlines
- Project Feasibility Analysis
- Best Practice Development
- Vendor Relationship Management
- Pivot Tables
- Business Administration
- Business Process Modeling
Accomplishments
Rising Star Award - 2022
Languages
Vietnamese
Limited Working
Affiliations
- Tennis / Pickleball
References
References available upon request.
Timeline
Technical Business Analyst
Transparent Energy
01.2023 - Current
Business Development Manager /Senior Inside Sales Manager
Transparent Energy
07.2018 - 01.2023
Business Development Associate
Omnitracs LLC
10.2017 - 02.2018
Commercial Sales Manager / Commercial Sales Specialist
Autozone Incorporated
03.2017 - 10.2017
High School Diploma -
Midlothian High School