Jonathan Lee
Coffee Production Manager/Head Roaster
Birmingham,AL
Summary
Practical and determined production manager and head roaster. Main focus is understanding overall work flows, and then create the most optimal work atmosphere for everyone to excel at their position. This leading to personal achievements and peak production.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Coffee Production Manager/Head Roaster
Domestique Coffee
Birmingham, AL
05.2020 - Current
- Assessed manufacturing processes and recommended improvements to increase productivity.
- Directed manufacturing process and procedures to achieve goal of first run capability.
- Maintained and improved operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
- Reviewed work for quality and compliance with company standards and design specifications.
- Resolved issues quickly to maintain productivity goals.
- Standardized production procedures, job roles and quality assurance guidelines.
- Directed key personnel in correct production techniques to achieve required quality.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
Barista
Starbucks
Birmingham, AL
02.2019 - 05.2020
- Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
- Taught proper procedures and strategies for success to new employees.
- Completed over successful daily cash audits to correctly balance drawers at end of each shift.
- Prioritized drink requests while managing interruptions.
- Trained new employees in groups and in one-on-one scenarios.
Receiving Lead
Bed Bath & Beyond
Birmingham, AL
05.2016 - 04.2019
- Unloaded pallets and deliveries and organized products in warehouse.
- Double-checked cargo inventories and documentation for accuracy.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Regularly reviewed invoices and double-checked orders.
- Coordinated warehouse organization scheme and product placements.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
- Operated equipment while observing standard safety procedures.
Education
Some College (No Degree) -
University of Alabama At Birmingham
Birmingham, AL 09.2013 - 01.2015
Some College (No Degree) -
George C Wallace Community College - Dothan
Dothan, AL 09.2010 - 06.2013
Skills
Manufacturing management
Production line management
Production optimization
Assembly and production
Customer support
Efficient Learner
Detail oriented
Timeline
Coffee Production Manager/Head Roaster
Domestique Coffee
05.2020 - Current
Barista
Starbucks
02.2019 - 05.2020
Receiving Lead
Bed Bath & Beyond
05.2016 - 04.2019
Some College (No Degree) -
University of Alabama At Birmingham
09.2013 - 01.2015
Some College (No Degree) -
George C Wallace Community College - Dothan
09.2010 - 06.2013