Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Leis

Westerville,OH

Summary

At Fortin Ironworks, I spearheaded the Powder Coating Department, enhancing inventory efficiency and minimizing losses, leading to a notable improvement in customer service speed. Expert in staff management and problem-solving, I significantly boosted production through proactive conflict resolution and strategic staff training, embodying leadership that delivers results. And going above and beyond to satisfy needs for the company

Overview

9
9
years of professional experience

Work History

Powder Coating Dept Manager and Lead Technician

Fortin Ironworks
02.2015 - Current
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer speed start to finish through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members. And also training new employees quality control and fixing fabrication jobs on site to promote production

Education

General - General

Orchard High School
07.2003

Skills

  • Customer Service
  • Staff Management
  • Team Supervision
  • Problem-Solving
  • Training and mentoring
  • Goals and performance
  • Customer Engagement
  • Work Planning and Organization
  • Coaching and Mentoring
  • Training and Development
  • Order Management
  • Order Processing
  • Conflict de-escalation
  • Scheduling
  • Motivational Leadership
  • Workflow Coordination
  • Employee Management
  • Strategies and goals
  • Operations
  • Cost Planning
  • Team Leadership
  • Task Delegation
  • Decision-Making
  • Staff Training
  • Managing Operations and Efficiency
  • Goal Setting
  • Problem Resolution
  • Cost Control
  • Work Planning and Prioritization
  • Good Judgment
  • Idea Development and Brainstorming
  • Budget Management
  • Preventive Maintenance
  • Strategic Planning

Timeline

Powder Coating Dept Manager and Lead Technician

Fortin Ironworks
02.2015 - Current

General - General

Orchard High School
Jonathan Leis