JONATHAN LEROY
Overland Park,KS
Summary
Results-driven Acquisitions Management Specialist with expertise in customer support and inventory management. Managed transportation logistics and compliance to enhance supply chain operations and ensure timely deliveries. Demonstrated ability to address customer concerns effectively, driving satisfaction and positive outcomes.
Overview
11
11
years of professional experience
Work History
Acquisitions Management Specialist
National Weather Service
Kansas City, Missouri
06.2017 - Current
- Maintained accurate records of all vendors and their contracts.
- Implemented tracking systems to enhance visibility of shipments in transit.
- Coordinated transportation schedules for shipments and deliveries, ensuring timely and efficient movement across multiple regions.
- Resolved transportation issues by troubleshooting delays and adjusting schedules to minimize service disruptions.
- Monitored compliance with safety regulations and transportation laws for all operations.
- Audited customer account information to identify issues and develop solutions.
- Provided timely support to customers via phone, email, and chat.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Developed training materials for new products and services, enhancing team understanding and product knowledge.
TRANSPORTATION ASSISTANT
NAVSUP (NAVY SUPPLY COMMAND) DEPT. of Defense
San Diego, California
10.2015 - 01.2016
- Coordinated transportation schedules for military supplies and personnel.
- Managed logistics documentation for shipping and receiving operations.
- Communicated with vendors to ensure timely delivery of materials.
- Supported compliance with Department of Defense regulations in shipping processes.
- Prepared reports on transportation activities for management review.
- Advised management on changes in regulations affecting transport operations.
- Ensured compliance with all applicable laws pertaining to transportation services.
Education
Some College (No Degree) - Business Administration And Management
Park University
Kansas City, MOSkills
- Logistics coordination
- Transportation regulations
- Contract management
- Vendor management
- Supply chain management
- Inventory management
- Customer support
Timeline
Acquisitions Management Specialist
National Weather Service
06.2017 - Current
TRANSPORTATION ASSISTANT
NAVSUP (NAVY SUPPLY COMMAND) DEPT. of Defense
10.2015 - 01.2016
Some College (No Degree) - Business Administration And Management
Park University