Jonathan Lezama
Sanford,NC
Summary
Adaptable and detail-focused with positive, upbeat attitude. Knowledgeable about efficient inventory management and proficient in operating stockroom equipment and organizing stock areas. Dedicated to ensuring seamless stock operations and enhancing overall store performance.
Overview
3
3
years of professional experience
Work History
Stock Associate
Ross Stores
07.2023 - Current
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained effective team member communication.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Provided exceptional customer service while working the sales floor when necessary; addressing inquiries, locating items, and processing transactions.
- Answered customer questions and provided detailed product information.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Managed timely and effective replacement of damaged or missing products.
- Followed orders precisely for correct items, sizes and quantities.
Sales Associate
Rack Rooms Shoe Store
11.2021 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Wrapped, boxed and weighed bakery department products.
- Engaged with customers to build rapport and loyalty.
- Used in-store system to locate inventory and place special orders for customers.
Education
Associate of Arts -
Central Carolina Community College
Sanford, NC08-2024
High School Diploma -
Lee Early College
Sanford, NC05-2024
Skills
- Product restocking
- Deadline-oriented
- Truck unloading
- Product displays
- Shipping and receiving
- Shelving of products
- Safety methods
- Product pricing
- Packing and shipping
- Multitasking
Timeline
Stock Associate
Ross Stores
07.2023 - Current
Sales Associate
Rack Rooms Shoe Store
11.2021 - 07.2023
Associate of Arts -
Central Carolina Community College
High School Diploma -
Lee Early College
Similar Profiles
Anon StevensonAnon Stevenson
Sales Associate at Ross StoresSales Associate at Ross Stores
Ymilda DurandYmilda Durand
Cashier at Ross StoresCashier at Ross Stores
Nyawin GaiNyawin Gai
Retail Sales Associate at Ross StoresRetail Sales Associate at Ross Stores