Jonathan Lichniak
Cleveland Heights,OH
Summary
Driven leader with a proven track record at Nestle, enhancing operational efficiency and fostering team motivation. Expert in operations management and customer relations, I significantly improved performance and service quality. Skilled in strategic planning and problem resolution, I excel in developing initiatives that boost productivity and customer satisfaction. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
39
39
years of professional experience
Work History
Assistant Manager of Production
Nestle
02.2022 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized line environment.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored quality control.
Owner
Lichco Inc
08.1985 - 05.2020
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
Bachelor Of Marketing - Marketing
Cleveland State University
Cleveland, OH07.1982
Skills
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Task Delegation
- Workload Management
- Operations Management
- Marketing knowledge
- Sales Strategies
- Compliance understanding
- Strategic Planning
- Sales
- Cost Reduction
- Business Development
- Product branding
- Problem Resolution
Timeline
Assistant Manager of Production
Nestle
02.2022 - 06.2024
Owner
Lichco Inc
08.1985 - 05.2020
Bachelor Of Marketing - Marketing
Cleveland State University