Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jonathan Lie

Philadelphia,PA

Summary

At Fuji Mountain Japanese Restaurant, I excelled in enhancing operational efficiency and leading employee training programs, significantly boosting customer satisfaction and repeat business. My proactive approach to food safety compliance and staff management fostered strong vendor relationships and high-quality dining experiences, showcasing my ability to merge hard and soft skills effectively. Professional, experienced hospitality leader prepared for managing Japanese restaurant. Proven track record of enhancing dining experiences, optimizing operations, and driving sales growth. Strong focus on team collaboration, adaptability, and consistently achieving results. Skilled in customer service, staff training, inventory management, and quality control. Reliable and flexible with changing needs, ensuring smooth and efficient restaurant operations.

Overview

2
2
years of professional experience

Work History

Fuji Mountain Japanese Restaurant

Cashier, Packer, Busboy
07.2022 - Current
  • Created a welcoming atmosphere for guests through attentive service and attention to detail in all aspects of the dining experience.
  • Coordinated special events such as private parties or themed nights to drive additional revenue streams for the business.
  • Implemented a staff training program that focused on customer service skills, leading to an increase in repeat business and positive word-of-mouth referrals.
  • Enhanced customer satisfaction by ensuring timely and efficient service during busy hours.
  • Developed strong relationships with vendors, resulting in cost-effective purchasing of supplies and ingredients.
  • Maintained high standards of food quality by closely monitoring kitchen operations and collaborating with the head chef on recipe development.

Education

BBA - Undeclared Business And Management

Temple University
1801 N Broad Street
05.2028

Skills

  • Operational Efficiency
  • Employee Training
  • Food Safety Compliance
  • Staff Management

Languages

English
Professional Working

Timeline

Fuji Mountain Japanese Restaurant

Cashier, Packer, Busboy
07.2022 - Current

BBA - Undeclared Business And Management

Temple University
Jonathan Lie