Jonathan Lopez Velez
New Britain ,CT
Summary
Dynamic warehouse professional with extensive experience at PepsiCo, excelling in safety protocols and inventory accuracy. Proven ability to enhance operational efficiency through effective problem-solving and team collaboration. Recognized for implementing time-saving tactics, leading to improved order processing and customer satisfaction. Committed to maintaining a clean, organized work environment.
Overview
4
4
years of professional experience
Work History
Loader
PepsiCo
Windsor Locks, CT
04.2023 - Current
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
- Implemented time-saving tactics that enabled quicker processing of orders without compromising accuracy or quality.
- Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
- Followed all safety and security protocols to minimize risk of injury.
- Operated heavy machinery such as forklifts, pallet jacks, and hand trucks to safely transport materials within the warehouse.
- Currently the team lead
Voice Picker
FHI
Manchester, CT
04.2022 - 03.2023
- Accurately picked orders using voice picking system, ensuring customer satisfaction and timely delivery of products.
- Exhibited excellent multitasking abilities by managing multiple orders simultaneously, ensuring timely and accurate order fulfillment.
- Maintained a clean and organized work environment, promoting safety and efficiency in the warehouse.
- Contributed to a positive work environment by fostering strong relationships with team members and supporting colleagues when needed.
- Consistently met or exceeded daily performance goals through effective use of voice-directed technology.
- Communicated effectively with supervisors regarding any discrepancies or issues found during the picking process.
- Consistently demonstrated a strong work ethic and commitment to meeting customer expectations, resulting in positive feedback from supervisors and colleagues.
- Participated in regular inventory audits, ensuring accurate stock levels for efficient order fulfillment.
- Adhered to strict safety guidelines while operating warehouse machinery, minimizing accidents and injuries during the shift.
Tool Rental Associate
Home Depot
Glastonbury, CT
10.2021 - 02.2022
- Resolved customer complaints professionally and effectively, maintaining a high level of satisfaction among patrons.
- Examined, received and tagged tools to be cleaned, stored and repaired.
- Streamlined tool rental processes for improved efficiency and faster customer service.
- Inspected returned items for damage or wear, assessing repair needs or replacement decisions accordingly.
- Maximized revenue opportunities by encouraging upsells and promoting optional services, boosting overall sales Number%.
- Maintained a clean, organized, and safe work environment to ensure optimal functionality of tools and equipment.
- Provided friendly, attentive service to all customers, fostering positive relationships and repeat business.
- Managed reservation system efficiently, ensuring availability of requested tools for customer pick-up dates.
Education
East Hartford High School
East Hartford, CTSkills
- Warehouse safety
- Paperwork management
- Shipping and receiving
- Stacking and storing
- Workplace organization
- Team training and development
- Maintaining records
- Inventory accuracy
- Load transport
- Decision-making
- Problem-solving
- Relationship building
- Attention to detail
- Critical thinking
- Physical strength and stamina
- Team collaboration
- Willing to learn
- Product verification
- Safety precautions
- Inventory organization
- Visual inspection
Languages
Spanish
Native or Bilingual
Timeline
Loader
PepsiCo
04.2023 - Current
Voice Picker
FHI
04.2022 - 03.2023
Tool Rental Associate
Home Depot
10.2021 - 02.2022
East Hartford High School