JONATHAN LUCKY

• Ensuring immediate physical safety of patients, staff, and visitors during disruptive, aggressive, or self-harming behavior.

• Prioritizing verbal de-escalation techniques over physical force to manage crisis.

• Proactively observing patients for early signs of agitation, such as increased pacing, loud talking, or guarded behavior.

• Regularly checking for potential ligatures or items that could be used as weapons in a mental health unit.

• Focuses on guest safety and venue asset protection, enforcing access control, screening guests and bags, and responding to potential crowd issues.

•Securing a shopping mall my duties were to actively patrol, deter criminal activity through high visibility, respond to incidents and emergencies, provide customer service, control access, to report suspicious activity, and hazards to property management.

• Working in a commercial setting my post orders were to provide a visible deterrent, conduct patrols, respond to emergencies, and deliver customer service to tenants and visitors.

• Monitored CCTV and alarm systems to detect security breaches, ensuring the protection of assets and personnel.
• Conducted patrols of buildings and grounds, checking identification to prevent unauthorized access and maintaining facility security.
• Investigated suspicious behavior, reported findings to law enforcement, and maintained detailed security logs and incident reports.
• Greeted guests with professionalism and courtesy, reinforcing a safe yet welcoming environment, while ensuring adherence to security protocols.
• Utilized various surveillance methods, including metal detectors and mobile devices, to screen individuals and maintain high-security standards.

• Monitored surveillance equipment and alarms to detect security breaches, ensuring a secure environment.
• Verified identification for facility access control and enforced security protocols to prevent unauthorized entry.
• Documented daily security operations and incident reports, maintaining accurate shift logs.
• Conducted investigations into suspicious activities, contributing to the overall safety of the premises.
• Provided professional guest relations while prioritizing safety during patrols and emergency response.