Jonathan Lugo
New York,NY
Overview
6
6
years of professional experience
Work History
DoorMan/Maintenance
Master Apartments
New York, NY
10.2023 - Current
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
- Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
Security Officer
Cipriani Downtown NYC
09.2021 - 07.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured personal and company goods against robbery, vandalism and illegal entry.
Maintenance Worker
Collins Building Services Inc.
02.2019 - 08.2019
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Security Officer & Parking Attendant
Club Wall @ W Hotel
12.2017 - 03.2018
- Accommodate hotel patrons with taxis, uber car services to ensure safety for all guest.
- Assist with hotel clientele admissions upon check-in and check-out.
- Monitor hotel staff and inspect patron concerns following safety protocols.
Education
High School Diploma -
Stephen T Mather Highschool
New York 06.2001
Timeline
DoorMan/Maintenance
Master Apartments
10.2023 - Current
Security Officer
Cipriani Downtown NYC
09.2021 - 07.2022
Maintenance Worker
Collins Building Services Inc.
02.2019 - 08.2019
Security Officer & Parking Attendant
Club Wall @ W Hotel
12.2017 - 03.2018
High School Diploma -
Stephen T Mather Highschool