SALVADOR MONTESDEOCA
Jackson Heights,NY
Summary
Proven track record of enhancing tenant satisfaction and building security at Brown Harris Stevens, leveraging skills in CCTV monitoring and exceptional customer service. Expert in maintaining property aesthetics and contributing to sales growth through effective upselling. Demonstrates a strong work ethic and security awareness, ensuring a safe, welcoming environment for all. Friendly Doorman interacts with building residents and guests to maintain security and safeguard premises. Offers quality residential concierge services and proactively anticipates individual resident needs to personalize delivery. Projects approachable and professional image in appearance and demeanor and promotes advanced knowledge of building codes and deescalation procedures. Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
DOORMAN/MAINTENANCE
Brown Harris Stevens
07.2017 - Current
- Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
- Enhanced building security by vigilantly monitoring entrance and exit points.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Offered personalized support for elderly or disabled residents, adapting services according to individual needs.
- Maintained cleanliness and organization throughout common areas and facilities, promoting a positive living environment for tenants.
- Handled minor landscaping tasks such as lawn care or snow removal when required to maintain an attractive property appearance.
Server Captain
Caravaggio Ristorante
03.2015 - 06.2017
- Contributed to increased sales by upselling menu items such as wine pairings or appetizers whenever appropriate opportunities arose during meal service.
- Ensured compliance with food safety regulations by monitoring proper food handling practices among staff members.
- Aided in inventory management by tracking stock levels and assisting in ordering necessary supplies when needed.
- Managed server team for efficient table coverage and optimal dining experience.
Education
High School Diploma -
SIMON PLATA TORREZ
Quinindé, Ecuador No Degree - Medical Assistant Certifications
LaGuardia Community College of The City University of New York
Long Island City, NYSkills
- Package handling
- Tenant relations
- CCTV Monitoring
- Building Maintenance
- Elevator operation
- Security awareness
- Concierge services
- Exceptional customer service
- Strong Work Ethic
Certification
- Certified Electricity Basic Personnel, 32BJ TRAINING FUND
- Certified Air Pollution
- Certified OSHA 30 HOURS
- Certified Fitness-Low PSI Boiler (P99)
Languages
English
Professional Working
Spanish
Native or Bilingual
Italian
Limited Working
Timeline
DOORMAN/MAINTENANCE
Brown Harris Stevens
07.2017 - Current
Server Captain
Caravaggio Ristorante
03.2015 - 06.2017
High School Diploma -
SIMON PLATA TORREZ
No Degree - Medical Assistant Certifications
LaGuardia Community College of The City University of New York
- Certified Electricity Basic Personnel, 32BJ TRAINING FUND
- Certified Air Pollution
- Certified OSHA 30 HOURS
- Certified Fitness-Low PSI Boiler (P99)
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