Jonathan Majchrzak
Waterford,Michigan
Summary
Experienced in office operations, administrative support, and customer service. Hardworking professional thriving in fast-paced environments. Strong sense of organization and self-motivation. Excel in effectively managing tasks and meeting deadlines. Exceptional communication and interpersonal skills for building strong relationships with colleagues and clients.
Overview
6
6
years of professional experience
Work History
Financial Services Representative
Genisys Credit Union
7372 Dixie Highway Waterford Michigan
01.2024 - Current
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
- Identified opportunities to cross-sell products, resulting in increased revenue for the bank.
Reception Manager
Clever Canine
Waterford, Michigan
06.2019 - 01.2024
- Coordinated with other departments regarding front office needs such as additional supplies or equipment repairs
- Utilized computer software programs such as Microsoft Office Suite to manage data entry tasks on a regular basis
- Assisted with the recruitment process by interviewing prospective employees, making hiring decisions, and onboarding new hires
- Exhibited excellent communication skills to effectively interact with guests and ensure their satisfaction
- Managed reception operations, including scheduling and supervising staff, providing customer service, and handling financial transactions
Education
Bachelor of Science (B.S.) - Mechanical Engineering
Oakland Community College
Auburn Hills, MichiganHigh School Diploma -
International Academy
Bloomfield Hills, Michigan06.2021
Skills
- Managing Reception
- Accounts Payable
- Accounts Receivable
- Train Staff
- Office Supplies and Inventory
- Front Office Operations
- Credit Card Transaction Processing
- Financial services
- Customer relationship management
- Cash management
Timeline
Financial Services Representative
Genisys Credit Union
01.2024 - Current
Reception Manager
Clever Canine
06.2019 - 01.2024
High School Diploma -
International Academy
Bachelor of Science (B.S.) - Mechanical Engineering
Oakland Community College