Jonathan Mann
San Diego,CA
Summary
Well-rounded Hospitality Professional committed to providing guests with genuine hospitality and delivering exceptional services with a guest first mentality in all facets of the dining experience. Talented and skilled multitasker comfortable juggling competing priorities. Polished in running and coordinating private events, concocting specialty cocktails, and whatever else the team needs
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bartender/Server/Banquet Captain
The Winery Restaurant La Jolla
San Diego, CA
03.2021 - Current
- Organized banquet staff to ensure efficient service of guests and coordinated with the food and beverage team on menu selections and serving times, while ensuring that each guest was served courteously, quickly, genuinely, with the priority being the guest experience, while maintaining standards of food presentation and quality, whether behind the bar, at a table, or running events.
FOOD RUNNER/BUSSER/TO GO SERVER/BARBACK
THE GRAND MARLIN
Pensacola Beach, FL
11.2019 - 02.2021
- Assisted Sous Chef and kitchen staff in a high volume fine dining restaurant to maintain the highest level of food quality, presentation, and timing to optimize guests dining experience by setting up expo with garnishes, plateware, and sauces needed to effectively serve all food products; garnishing, expoing, and running orders and appetizers while maintaining ticket time awareness and ensuring all of the customers' needs are met; taking, inputting and expoing customers' to-go orders and providing curbside service; clearing and cleaning tables within 2 minutes to ensure prompt and quick service; stocking and maintaining bar to ensure full service while entertaining guests
- EMPLOYEE OF THE YEAR
LEAD TECHNICIAN/SHOP MANAGER
SORBI AIRCRAFT MAINTENANCE
San Diego, CA
07.2014 - 07.2019
- Handling and managing customers' requests, concerns, and complaints in a personal and understanding manner, while maintaining a professional demeanor to ensure customers' repeat business and satisfaction; planning and managing multiple projects from start to finish, from selling work to customer, scheduling maintenance to ensure on-time departures, ordering and organizing of parts and sublet labor, managing and supervising a team of technicians, to release and finalization of paperwork in an FAA approved format; dealing with and explaining to customer all work performed as projects progressed, all while balancing my own personal workload
Junior Manager/Sales Associate
Polo Ralph Lauren
San Diego, CA
01.2012 - 05.2014
- Entrusted with opening and closing duties, such as verifying tills, counting money, and balancing registers; ticketing and displaying merchandise and mannequins to promote sales, as well as maintain and perform inventory checks; Keeping the sales floor stocked and recommending, selecting, and assisting with merchandise based on customer needs and desires or upsell with a different item if necessary
Education
A.S. - Aviation Maintenance Technology
MIRAMAR COLLEGE
San Diego, CA05.2014
Skills
- Team leadership
- Industrious
- Critical and creative thinking
- Strong communication
- Accuracy and attention to details
- Organization and prioritization
- Problem solving
Certification
- Bar Smarts Certified
- RBS/Food Handlers
- FAA Certified A&P Mechanic
References
Available upon request
Timeline
Bartender/Server/Banquet Captain
The Winery Restaurant La Jolla
03.2021 - Current
FOOD RUNNER/BUSSER/TO GO SERVER/BARBACK
THE GRAND MARLIN
11.2019 - 02.2021
LEAD TECHNICIAN/SHOP MANAGER
SORBI AIRCRAFT MAINTENANCE
07.2014 - 07.2019
Junior Manager/Sales Associate
Polo Ralph Lauren
01.2012 - 05.2014
- Bar Smarts Certified
- RBS/Food Handlers
- FAA Certified A&P Mechanic
A.S. - Aviation Maintenance Technology
MIRAMAR COLLEGE
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